My Facebook account has been locked

By Jula
@jula65 (133)
Hyderabad, India
May 3, 2024 9:54am CST
Facebook has locked my account, due to unusual activity. I have contacted them through email but they don't reply. Whenever, i am trying to log in it says upload your ID card to unlock your account. I have followed their screen instructions to unlock my account. After uploading my ID, i got a link through email to unlock my account. But that link says' it's expired. Then how to unlock. Did you face this similar situation?
4 people like this
4 responses
Anna
@LadyDuck (460454)
• Switzerland
4 May
I have heard of several other users having the same problem, I hope it's not hackers activity.
Sanna_S
@psanasangma (6098)
• India
4 May
so as mine!! I have deactivated 3 years ago and the last time when I sign in it says locked
Jula
@jula65 (133)
• Hyderabad, India
4 May
Next, they might ask you to upload your ID to confirm your identity. Otherwise your account will remain locked
1 person likes this
Sanna_S
@psanasangma (6098)
• India
5 May
@jula65 Since then I haven't try to sign thinking that its looks like I am trying to visit one colony to other colony people
koopharper
@koopharper (7523)
• Canada
3 May
Everything sounds normal except when you get the expired link. I'm not a computer expert but try clearing your browser history completely and then try the process again. That's the only thing I can think of that might work.
Jula
@jula65 (133)
• Hyderabad, India
4 May
Yes, I have done it numerous times. Clearing browser history, doesn't work. I think it's a technical issue from FB. They needs to fix it. Unfortunately, they never reply to my messages, nor they care about user's problem.
1 person likes this
koopharper
@koopharper (7523)
• Canada
4 May
@jula65 Personally I'm baffled. I have no idea how to solve this myself. If you have a computer repair shop I'd go talk to the technician guys there. They've bailed me out of some weird stuff before. Sorry, I can't be more helpful than that.
Jo Ann
@akalinus (40797)
• United States
3 May
It is unlikely for FB to comment or answer your questions. I think it is run by AI which does not understand the context of words or sentences. Did you get any notices about FB jail for saying something or anything like that?