J C Penney - Call Center

I beleive the last time she was sick was last year so there was no reason for JC Penney's to treat her this way. You are right the employer will always win on a case like this because they know the ins and outs of getting their way and wining. This is the main reason I don't trust big companies and their policies.

That is what has happened with the big companies. There is no security at all and like you say you are only a number and there is no compassion for the employee. There is no longer any type of loyalty from the employer. Thanks and have a nice day.

That's VERY unreasonable!! If I were you I would look up the labor laws of your state and see if your daughter is protected in some way. I remember years ago I was in an accident and after surgery I was at home recovering. My boss said she couldn't hold my job forever so I went back before I was supposed to. That was in the 80's. I would think things would have changed by now!

I believe its different in every state and job. If this had happened in New York she would have been excused because she had a doctors note. However JCPenneys is very cheap and really don't care about the employee at all. Its a sad state of affairs for employees these days.

She was due to work at 12 noon on Saturday. She didn't get out of the emergency room till 7 in the morning and the doctor had said to take a couple of day off and rest. When she left the hospital she called her job telling them what happened and that should wouldn't be able to come in that afternoon. They said ok. She was scheduled to be off Sunday and Monday already. When she returned to work on Tuesday with a doctor's note and all the other papers proving what the problem was (kidney stones)she was told another incident and you will be dismissed. So she can't take another day off for nothing till after September. I told her now what if I was to god forbid to die would they then dimiss you because you couldn't come to work??? What kills me about all this is they don't even get medical, they can take vacation but they don't get paid for it. She only gets paid 8.55 an hour to deal with alot of rude customers on the phone. Remember the customer is always right. So no matter how nasty the customer is she has to be nice. I really thought working for JCPenney would have been a nice job but after all the stories of have heard from my daughter I wouldn't want to work there for nothing, and now I will never shop there ever again.

Thanks you so much I'm going to check it out.

Well since I posted this discussion my daughter quit the job. She couldn't take it anymore. She felt like it was a no win situation in the way she was being treated. I had told her it was against the law to let someone go due to illness especially with hospital and doctors notes and papers. However, it seems JC Penneys has their own rules that I guess are above the law. I was a loyal customer for years and so they lost us both not to mention others who responded to this discussion and other family members.

Thank you so much for your blessings. By the way I'm still praying for you and your family especially your mother-in-law. I hope she is doing good.

Hi Lelin. I hate people like the one that worked with your daughter. Seems like that person was over stepping the boundaries of employee relationship. I never shopped at JC penny's cause of the way I had been treated there once. I don't like going to a store where they don't respect their own employee's. Good luck and God bless you and yours.

You are so right,I couldn't have said it better. Thanks and have a nice day.

That's why it's pretty suck! Believe it or not they almost fired me last year for that "tardiness" or what I call it stupid technically reason. They said according to the system I have more than 7 tardiness. Well, I told them that i have to pick my kids in the daycare. I scheduled until 6pm, and the day care closed at the same time, and I need 15 minutes window to drive over there so I don't get late fee per kids.

Penalizing someone for accidently clocking out one minute earlier is stupidty on the companies part as far as I'm concerned. Her watch said it was 5:00pm and I guess the clock to clock out said 4:59 - are you kidding me. That is taking it to extreme to me. However they don't reward you if you are there half an hour or 15 minutes early do they, NO - but that minute you are considered early dismissal.

Yes its a shame what the companies have become. They don't care one bit about their employees at all. Employers don't understand that the kinder you are the better an employee will work and be happy which will prevent high turnover rates. Thanks and have a nice day.

Its not like she can't do her job. She couldn't come in for a 4 hour shift due to being up all night in the emergency room with kidney stones. The doctor also told her not to go to work for two days. Thankfully she had the next two days off. This is a very bad way to run a business as big as JC Penneys is and that is why people don't stay their because JCPenny's does not know how to treat its employees. The turnover is crazy at the call center. Thanks have a nice day.

No it makes not a bit of sense. If its a medical reason they can't fire you. At least that is the way it was for me when I worked in New York. It doesn't make a bit of sense to me either. Thanks for your response.

That is what my daughter had said she would do if she was to get fired over this. Thank you so much for the info.