Accidental erased a file needed by my printer, and I can't find the disc!
By ladyljs
@ladyljs (1303)
United States
April 23, 2007 6:49am CST
Help! I accidentally erased a file that my printer needs in order to communicate with my computer. It was the file that enables me to scan photos. OK..I know that was stupid, but now I need to be able to put that information back in so that I can scan photos again.
To make matters worse, I can not find the disc containing the setup information. I looked in the owners manual and there is no telephone number listed for replacements.
How can I get this information for my HP officejet 4215v all-in-one printer?
1 person likes this
5 responses
@Impervious (1147)
• United States
23 Apr 07
Go to the hp web site there you will be able to download the required drivers.
2 people like this
@Modestah (11179)
• United States
24 Apr 07
oh my goodness! My HP stopped scanning recently! it says file missing or needs to be installed or something like that. And I DO have my discs and HAVE installed them.... still I get that error. do you think we may have picked up a web virus that attacks HP's?
1 person likes this
@honeyangel (1991)
•
23 Apr 07
http://h10025.www1.hp.com/ewfrf/wc/product?product=351106&lc=en&cc=us&rule=26663&dlc=en
here is their web site what your looking for it might be here
1 person likes this
@crackhead (1826)
• India
24 Apr 07
I guess if you can reinstall the drivers of the printer every thing will be fine.
1 person likes this
