learn how to use you cell phone!!!!!!!

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ok, I'm mad; yes this is a rant! look I work for SPRINT as a Tech, yeah when you phone isn't working right and you call customer support and they transfer you, you get me ( or about a billion others ). But yeah IF YOU DONT KNOW HOW TO TURN ON YOUR PHONE, YOU SHOULD NOT HAVE ONE. I'm so tried of talking with dumb people, Exsample: if you you spilled soda on your keyboard and then like a BLEEDING IDIOT you put you keyboard in the dish washer, 1.) your dumb, i dont want to talk to you. and 2.) why the hell are you calling SPRINT to fix your keyboard! People like this really need to be, like choked with some piano wire. If your phone does not come on, I mean no power, no lights, no NOTHING! maybe you should check to see if YOUR BATTERY IS IN THE PHONE! before you call in screaming about the service, that is problaby why your getting bad service because you call in screaming like a idiot! and please, please if you dont know how to work you bluetooth head set, STOP THROWING A THE MANUAL! SPRINT DOESNT EVEN MAKE BLUETOOTH, HOW ARE WE SUPPOST TO KNOW HOW TO FIX IT! Us techs really arent bad or mean people we just want you to think about the problem and try your best in use common sence before you call us; AND STOP SAYING THAT WERE WRONG, BECAUSE 9 OUT OF 10 TIMES WERE NOT, if I tell you "Sir you phone is off because you need to make a payment, don't say I'm liying! I CAN SEE YOUR BALANCE OF $1,522.48 RIGHT ON THE SCREEN! i'm just fed up, the money is real good working for SPRINT, but I'm really second guesting if I want to stay; I mean really why would you go out and buy a $600 and something dollar phone and NOT know what the name is? If I say "right click on the screen", please dont "literally" go a WRITE THE WORD CLICK ON YOUR SCREEN. Why do I have to deal with people like this? but remember you have to power to stop this; people like this (and I hope one of them is reading this, that would SO MAKE MY DAY) make me want to, like scream BLOODY MARY when I get home and see a cell phone or see one of the SPRINT commericals, CANT YOU PEOPLE SEE WHAT YOUR DOING TO ME? BLAH, it's to a point that laugh, it just hurts, it hurts bad. lol = pain....it does, really; but talking about it kinda helps...until....TOMMORROW ::SCREAMS::