Dealing with difficult people
By chienah
@chienah (23)
Philippines
May 5, 2007 2:25am CST
How do you deal with difficult people? is it necessary to have conflict with them? in my own opinion, no matter how difficult some people are, as long as we are kind in words (diplomacy) and have great tolerance, conflict can be avoided, and that difficult person may change at least in dealing with us. but then, when such difficult person is draining our tolerance capacity to the point of hurling verbal abuse below the belt, i think making a conflict with that kind of person is the most rational thing to do to pacify him/her of his irrational attitude. This situation finds truth in the arena of service business. People, please share your thought in this matter. thanks.
1 response
@wonderful1 (2075)
• China
5 May 07
I quite agree with you. Some kind word and good temper is necessary. I dont want to have conflict with anyone, but sometimes I can't control myself.
When I kept a store, a young woman went in and opened the package of balloon which was put in the corner of the glass cabinet. I feel very unhappy at once. She had no right to open the package of balloon.There were over 10 kinds of balloon showed outside, if she wanted one I could take it for her. She was too rude, I think. When she chosen one from 100 balloon, the others were put on all of the glass cabinet. I asked her to put them back, but she said it was none of her business, and throw a bill to my feet, I was angry at once. 'get out', then she begun to abuse in front of my store, at that time, I really wanted to hit her because I didn't speak a term of abuse. When i was a child, if I said some bad words ,my mom would hit me.
Can you understand my words? My English is very poor.Please correct them, thank you.
