Overcharged again

I agree with the other posters. If you can find a way to get your refund without having to drive back to the store (and hence use up even more money on gas, not to mention your precious time), then I would give it a shot. The worst they can say is no, but at least you know you tried. This happens to me often at my local grocey store. Sometimes they forget to take the "sale" signs off items that are no longer on sale. So I purchse them thinking I am getting a sale. When it dosen't ring up that way, I always have to go the customer service desk and find out what happened. They are pretty good about getting me the sale price since it was their error. Hopefully this shoe place will do the same thing for you! Good luck!

Yes, it has happened to me before, what happened was I called them up. I told them that I lived pretty far away from them and they didn't have a local store in my city. They told me to mail them a copy of my receipt which I did and to explain that I had been overcharged. They sent me a check as a refund. I thought that was so nice to them. You could do that as well, ask them if you could send them a copy of your receipt because you were overcharged and ask them if they could send you a check for the difference. Have a nice day. Pablo

I used to work in retail management, in shoes as a matter-of-fact, and I think that you might want to say something. I know it's a small amount, and it really isn't in your best interests monetarily to go back there, but you should say something. You may not get much out of it in your own situation, but here's the thing. If they are not made aware of this, then they could be making this mistake over and over with no one noticing until it was far too late. I mean, by calling the store and letting them know, they might work with you to refund your money through distance, or at the least it will keep people at that store much more aware of the situation. Give it a shot, I'd say. I know when I was a retail manager I would have probably worked with you to make sure you felt that you were taken care of without having to go through too much trouble, but maybe that is just me.

If I wasn't going to be in the area again anytime soon, I'd call and let them know of the error. They might offer to give you the money back or send coupons in the mail for your next purchase since it was their goof. They might not do anything, even if you made a special trip into town to get it fixed, which would cost you more in gas and time than you'd get refunded anyway. I'd call and talk to a manager and see if they offer to fix it, or chalk it up to experience since I didn't notice until I got home. It is irritating, but not much you can do about it now.

That is upsetting even when its 5o cents, If its 3 dollars I would go back but not if it will cost you more in gas, I usually watch items that are on sale now because they usually just stick a tag on and not have it in the register, just remember watch the clerk when only a tag is stuck on the item and better luck next time.

I had this happen to me recently at a store about a 1/2 hour drive away. I had 2 kids with me and a puppy waiting at home for us. We've only had the puppy a few weeks and I didn't want to leave her long so she could trash the house. The cashier rang up a baby gate twice, over charging me by $9.99. I didn't realize it either until we were almost home and at the McD's getting lunch. The kids were hungry, I could imagine all kinds of mess I would find at home and my oldest daughter had to use the bathroom. I was sooo mad, but I wasn't not driving back out there. I even called the store but they wouldn't do anything unless I came in.

I would certainly call the store and let them know that I was overcharged. I would also tell them that I am not willing to drive back to where they are located unless they are willing to pay for my gas. With the gas prices now, we are less able to go places..what a burden on everyone. I would certainly make sure they knew how upset and ticked off I was. That is why, now, I always check to see what things ring up to, because we are overcharges more than what people realize, just because something says it is on sale, it doesn't mean it is going to ring up for that sale price.