Employment for special people
By Ellie
@ellie26 (4139)
Malaysia
May 21, 2007 10:25am CST
My friend and I went to a fastfood outlet recently. As I was ordering my food, I was puzzled because the employee was using hand gestures and pointing at the menu instead of asking me as what any cashier would do when they take order. I couldnt understand why she didnt speak a word. Finally, my friend pointed at a notice where it explained that the employee are handicapped and that they are deaf and mute. It surprises me because they can deliver their work excellently. Have you experience this before? What was your reaction when you knew? Do you think you will go to a place where the workers are handicapped?
8 people like this
26 responses
@shakeroo (3986)
• Malaysia
21 May 07
I have been to one Mc D where the entire staff force is made up by those special people and I have to say that I was totally impressed and amazed that they carried out their duties just like regular people and they do not let anything stop them from being as normal as anyone of us. I hope more and more people would realize that those special people do have their places among us and we need to support them as much as we could.
5 people like this
@a_ce_e (1422)
• Philippines
21 May 07
I haven't experienced it, but maybe i will be amazed too but glad that they can be able to work. If i am going to come back on that place? Yes, i will. AS you said although they are handicapped they can deliver their service excellently and that what attracts me to come back into that place.
4 people like this
@rusty2rusty (6763)
• Defiance, Ohio
21 May 07
I have no problem going to a place to eat where handicap people work. I remember one handicap person who use to work for Little Ceasar Pizza. Anyone one remember the buy one get one free deal? Well, anywho back to my story. A customer had ordered. He came back and complained that he didn't like the pizza. The handicap person looked him straight in the eyes and told him that he would give him his money back. But first he had to answer one simple question. He asked, "Was that the pizza you paid for, or the one you got free?" The man just turned around and walked out.
Just because someone is handicap people assume they are dumb. But they can learn and are very sintelligent. I don't think I would of been smart enough to ask that question like the handicap person did. I think I would of refunded the mans money and let it be.
4 people like this
@angelicEmu (1311)
•
21 May 07
I think it's great that employers are giving work to people with special needs, and there's no reason why they wouldn't be able to do their job just as well as (if not better than) an able-bodied employee - if they couldn't they wouldn't have been employed for that position.
I've only ever encountered people with special needs (autism in this case) working as bag-packers at a supermarket a few years back, and I found them to be very warm and friendly, whilst doing their work perfectly. Having people with disabilities working in a public-facing role is not only good for those individuals (to be employed and have some independance and pride in their work), but for society as a whole. The more that people meet disabled workers and see that they are excellent at their jobs, the more their preconceptions and prejudices will be challenged, and the stigma and bigotry that society still has for such people, will go, as people learn better.
4 people like this
@abroji (3247)
• India
21 May 07
Here in our place many handicapped people are employed in such works. They work in fast food outlets, public telephone booths, cashiers in banks, data entry operators and in many other jobs. Even in government services some posts like clerk etc. a certain percentage of the posts are reserved for physically handicapped persons. Blind people are the most employed. I have no reservations to visit a fast food outlet where handycapped people are employed. I feel happy to see that. They take up the challenge bravely.
3 people like this
@abroji (3247)
• India
21 May 07
This is a very nice question ellie. But unfortunately I cann't give you a reply since I don't have any children at home. But in my opinion we should not allow children to eat before the TV. Eating should be done in a systematic way. Watching TV will keep the children from eating properly. So we should insist that children should not wath TV while eating.
Thank you, ellie.
@maryannemax (12156)
• Sweden
21 May 07
i haven't been to a restaurant or fastfood chain wherein the staffs who are going to entertain me are deaf and mute. but truly sounds interesting. sure that even if they have disabilities in life, they can still deliver their works well to people. physical disabilities aren't a hindrance for them to work, too.
2 people like this
@mtdewgurl74 (18151)
• United States
21 May 07
Yes, I would go to a resturant that had handicapped people. They work really hard to overcome a handicap and we should show them our support. My brother who is handicap worked at a resturant for years he was the dish washer and he was told he got the dishes cleaner then the other who had worked there. So just because they are handicap doesn't mean they can't learn to do something and be good at it.
3 people like this
@desertdarlene (8910)
• United States
21 May 07
I think that's great that that place hired people who were deaf/mute. I mean, if they can otherwise do their job well, then why not? I remember going to a store where a guy was blind and working as a cashier. He was able to take my money and give me correct change with no problem. Unless there is some kind of behavioral problem, I don't see why I wouldn't go to such a business.
@soccermom (3198)
• United States
21 May 07
I used to be a general manager for a quick service restaurant and I'd hire people with Downs Syndrome through a local agency to hand out breadsticks in the dinng room, run food out to customers, etc...they were the best employees I ever had. They were always happy to come to work, always on time and took pride in their job. Most companies get a tax credit from the government for hiring employees with special needs, that's why I started doing it, but it turned out to be one of the best things that I ever did emotionally also.
2 people like this
@anonymili (3138)
•
21 May 07
It wouldn't make any difference to me to go to any establishment if the workers were all able bodied or disabled. Obviously if the service was bad and the people employed couldn't do what they were supposed to be doing, then it's another matter. I believe in equal opportunities but I would not employ someone to do a job and give them preferential treatment because they had a disability, they would need to be capable of doing the job they're employed to do.
In my last company we were sent a trainee who was deaf in one ear. She could lip read really well but she was sent as a trainee to work on reception, which meant a lot of phone answering. We had to take her off reception duties as people were calling up and she was answering the phone with her deaf ear and screaming down the phone at them saying "WHAT DID YOU SAY?" It was not professional at all and we had lots of complaints. Then she was really upset and kept begging to go back on the reception so we had to send her back as we couldn't afford to get any more complaints. It wasn't a nice situation to be in but the people that sent her to us hadn't even informed us that she was partially deaf or we would have made arrangements.
In my local supermarket there are a few staff with Downs Symdrome and they are so sweet and friendly when they help pack your bags.
@zandi458 (28102)
• Malaysia
21 May 07
Yes, I have experienced going to a restaurant in Manila where the staff are all dwarf size average of 3 ft. They dressed up smartly with a cap and the service was excellent. I have also attended a church service where they have a group of deaf and mute choir group. They only use hand signal when they sing.
3 people like this
@accents (87)
• United States
21 May 07
I think that's great! I haven't been to a place where all the employees faced a disability, but I have seen these people with special needs cleaning and bussing tables. I'm glad employers hire them, and I would love to see more opportunities for people with disabilities. It's good for them, good for us, and good for our children.
3 people like this
@annihilus (2181)
• Italy
22 May 07
Not so strange... All the people need to and have right to have a job. Handicapped as you name them, sometimes are more clever and well working than "normal" people. Never had and nevr I'll have probles about these situations.
1 person likes this
@mimpi1911 (25464)
• India
22 May 07
your sharing reminded me of a store in the locality where i used to live as a child. this was used to be run by the physically challenged ppl. it was a more or less big outlet selling all sorts of handicrafts and knick knacks and artifacts. all employees there could not talk and to add to it some had other disabilities aswell. but they did their job with finesse, without breaking any craftwork or even misleading the customers. i used to be amazed by their expertise. they knew exacty what the customer wanted and took them to the place!!
...thanx ellie for taking me through aride down the memory lane.
PS: the name of the store was SILENCE. i think its still there.
1 person likes this
@Darkwing (21583)
•
22 May 07
I have worked with handicapped people, and they're no different to us when it comes to work, brainwork, or physical. Sometimes they will even do a more dilligent job than a person without handicap.
Therefore I have no qualms about working with a handicapped person and I admire the fact that employers will take on a whole team of these people. A great gesture of trust an value, I feel.
Brightest Blessings.
1 person likes this
@lpetges (3036)
• United States
22 May 07
we have a fast food restaurant that has mentally challenged people work for them on fridays. I don't mind it, because i know they are supervised. But every once in awhile i would go through the drivethrough, and my order was wrong. so now i just avoid doing that on that day. i would have no problem going in and ordering. i just hate when the order is wrong, and you get home to find that you don't have what you want. Not that other workers besides these chanllenged people have not done the same thing... its just more common on that day.
1 person likes this
@mexshyl (878)
• China
22 May 07
Hi, ellie26.
I haven't experienced that before.
I think I won't change to another place. I think we shouldn't have any biases on those people. Although they are handicapped, they can provide us services and should have their own places. Give them your support as much as you can. They need our cares. ^_^
1 person likes this
@johnchan510 (28)
• China
22 May 07
we should support this action, because those people need more respect and care from others especially we normal people. Even I haven't went that palce before, but I alway like to respect those people more, I know they are the same as us from heart, they need job, reputation and admiration. If oneday I can run a company I will employ that kind of people and help tham!
1 person likes this