Was I rude or just plain confused

United States
June 15, 2007 3:14pm CST
I'm at this cool bar/restaurant last night before heading to the concert and from having eaten there before I knew that they did a great fish and chips so I decided to have that again. The waitress that was serving us had the look and demeanor of someone who would rather be anywhere than serving food and drinks at that particular time...here is the coversation.. Waitress : what can I get you? Me : i'll have the fish and chips Waitress : when you say chips, what do you mean? Me : you know when you take a potato, peel it then cut it into thin strips and place it into boiling hot oil until they are crispy brown...kinda like that Waitress : *big sigh* well we have tater tots and chips Me : I think I said chips and not tater tots Waitress : *walking away mumbling* whatever the question is, was I rude or was she just plain ignorant? I was a little frustrated at her service and demeanor and I don't normally behave that way.
11 people like this
27 responses
@Cassy1976 (796)
• Australia
15 Jun 07
If this watiress gave you bad service and acted like she didnt want to be there then I think your reaction was fair enough, if she gave you good service and you did that I would think you were a bit rude but in the situation that you have told I think that your reaction was fair. I hate going anywhere and having someone serve me that doesnt want to be there and I also thin that you specifically asked for chips so she shouldnt have asked you what do you mean, LOL what sort of reaction does she think she is going to get with that question!
3 people like this
• United States
15 Jun 07
yeah...plus the description on the menu clearly say fish and chips...makes no mention of tater tots...whoever heard of fish and tots anyway?
2 people like this
@rmuxagirl (7548)
• United States
5 Sep 07
She was definitely the rude one in that conversation. I mean you plainly said fish and chips not tater tots... I mean there is a difference. I would have asked to speak to the manager before I left.
• Canada
15 Jun 07
I think it sounds like the waitress was having a bad day, or new to waitressing. Possibly she just wanted to make sure she got the order right. also I think the potatoe thing may have been slightly rude. But we probibly all have been like that at some time. Did it all turn out alright in the end? Did you leave her a tip?
3 people like this
• United States
15 Jun 07
yeah...food was good and I always leave a tip regardless
2 people like this
@koikoikoi (1246)
• United States
16 Jun 07
Why would you be rude. She was the one that asked "What do you mean?" You just told her. Besides what kind of response is that: "What do you mean?" Like she doesn't work their and tons of people probably asked for that plate a lot of times before. She was probably having a bad day and wanted to get out of their and wasn't in the mood to be friendly since you said she looked like she didn't want to be there. By the way did you get sick the next day?
1 person likes this
• Singapore
16 Jun 07
How interesting! I wouldn't say you were rude. Neither would I say she was ignorant. Instead, I would say you were snobbish (a wee bit) and she was rude. I have to say that I think she was in the wrong to start with. Her attitude probably got you "started" - hence your elaborate explanation for chips. Or might it be that you were just trying to flirt and it backfired? :P I think the waitress was being sloppy and unprofessional. She shouldn't have asked you what you meant when you said chips. She is supposed to be the pro there so she could have simply asked if you wanted chips or tater tots. Clearly this waitress either needs training or sacking. And when she walks away mumbling, lmao. I thought they only do that in movies. These days, even indecent people know how to keep their thoughts to themselves. It is so rare to catch someone mumble - EXTREMELY rare in fact. I can't even remember whether I have seen anyone mumbling ever - in real life. And she did not give any "satisfactory close". She didn't apologise or smile at you but just walked away. That is rude.
1 person likes this
• United States
15 Jun 07
I don't think you were rude, the waitress asked a silly question, so she got a silly answer. Chips mean different things in different parts of the country. In my area they would usually mean a bag of chips, but if fish and chips are on the menu, she should have known exactly what u meant, unless it was her first day on the job. I can't handle having a waitress/waiter with that kind of a attitude. They usually figure that out by the kind of tip l leave them.
1 person likes this
• United States
15 Jun 07
I have a tendency to overtip but she certainly didn't find that out but I did leave a couple of bucks...I just can't not leave anything even when I don't really want to.
• United States
16 Jun 07
I would give the snotty babe a tip too ....just not 15% You should have asked for fish and chips with malt vinegar...she probably would have had a...l have to meditate and see if my hair looks OK at the moment,moment, before she walk into the kitchen .
@Hart57 (359)
• United States
15 Jun 07
Here is my philosophy with respect to dealing with wait staff at a restaurant: I NEVER show any displeasure or animosity; not in the slightest bit. Call me wimpy, but I have a very good reason for embracing this philosophy. If a waiter or waitress is pissed at you, you can never tell what they might do to your food. It's not worth it to me to take the risk, so I am always pleasant to wait staff. If I don't like the service, then I won't return to the restaurant.
• Ireland
16 Jun 07
I always think about that, too. I had teenaged friends who worked at a fast food place and they used to tell such stories! There was even one who in his twenties worked for a hotel that did buffets and they used to urinate in the punch bowl! It is best not to antagonize them if you can restrain your irritation.
• Nigeria
16 Jun 07
well i guess she was at a bad mood when you met her and you didn't make matters easy by telling her off the way you did. It definitely got her infuriated the more while you felt frustrated and annoyed that she wasn't up to her task. I think a little humor from you would have soften things up and would have made her day or probably her mood looked lively. Every where i go i try as much as possible to light up a smile in the face of the person i meet which i believe does wonders for me cause when i go back to the same place, its like they are indebted to me and would do anything just to please me.
1 person likes this
@freak369 (5113)
• United States
15 Jun 07
Well, if fish and chips are what they have on the menu then chances are she was just trying to be a snot about it. Not all Americans know that chips are what they call fries .. I ran into a lot of that lol. Ever walk into a store in Kentucky and ask them (with a deep Leeds accent) where their crisps are. Yeah, funny looks all around. I got the usual "Uhhh where you from" question. I usually replied with something sarcastic like Mars or Venuc just to really screw them up. Maybe she was having a bad shift but hey, when you are dealing with the public you have to put on that game face and smile or go home with no tips.
1 person likes this
@crazynurse (7482)
• United States
16 Jun 07
It seems perfectly obvious to me, if the menu even said 'chips' then that is what they are! Plus, you asked for 'chips'...so what exactly was she probing for? Weird! Perhaps she has had disgruntled patrons who ordered chips but were disappointed upon seeing that they were actually 'chips' and not fries or tots. I know that often 'chips' actually means fries. Okay, I'm confusing myself now. *slips off to find the bag of potato chips!*
1 person likes this
@jbrooks0127 (2324)
• United States
15 Jun 07
You were not rude at all. You were the customer and she should be going out of her way to make your experience enjoyable. She is so bored with that job she is allowing it to interfere with here performance and forgetting what she is there for in the first place. I hope you didn't leave her a tip. Unless it was advice on how to be a better waitress. However you should also remember that everyone has a bad day. Something going on that you can't see that is making their life miserable. Never take something like this personally just be nice and let it go.
1 person likes this
• United States
31 Aug 07
Well I would have to say this is a cultural difference occasion. What they call chips over seas is usually fries here. What they call crisps are chips here. She probably heard your accent and thought to ask. Maybe she has had others that are from the UK that have asked for chips and gotten crisps instead of "fries" and gotten upset.... but on the other hand she may have just been a rude twit. The world may never know LOL
• United States
15 Jun 07
man,i would have been fired for less than her response at some places i worked at. i don't think you were rude.she sounded like she was on the last hour of a double. still no excuse for her response,but i bet that's what it was.
• United States
15 Jun 07
Sounds like the waitress was having a bad night. I don't think you were rude at all. . .but if she was having a bad night, you could have said anything and she would have responded that way.
@Feona1962 (7526)
• United States
16 Jun 07
I think you handled it just right. She was definitely rude and you did the right thing...If they serve fish and chips, and she is a waitress, then she should know what fish and chips are....I would have reacted in the same way...There would have been no tip...and there would have been a call to the manager of the place...I would have asked for a different waitress also...You did good...
@kelly60 (4547)
• United States
31 Aug 07
It doesn't sound like you were rude or confused. It sounds like the waitress was the one who was rude and confused.
• Canada
18 Jun 07
Maybe the waitress was having a really bad day which I don't condone someone being like that at their job. Or maybe she wanted to make sure you wanted french fries and not the other kind of chips. I'm not sure but it sounds to me like she was being a little cheeky, and as I stated earlier that's not right. I hate it when someone is in a pissy mood and takes it out on me especially if I didn't do anything to make them feel that way. It's not fair and not right!
@teleios (737)
• Philippines
16 Jun 07
were you being sarcastic? because if i look at it another way it sounds to me like you were being a bit sarcastic. but i understand if you were irked at the way she acted. i would have been too. anyway, if i'm around people who are clearly in a bad mood i usually just let it go, she probably has got some problems that she obviously need to deal with. but i also think that people who are in the service industry should provide the best service that they can, and that includes not being rude to customers, so i guess she needs to deal with her attitude problem right away. i'm usually okay if the person does that to me for the first time, but if i go there for the second time and she's still rude, then i think i'd call the manager ;)
@Woodpigeon (3710)
• Ireland
16 Jun 07
If you are in the UK or Ireland and said chips, you weren't cofused or rude. She was confused and maybe either burnt out, new, or just not very good. Tell me, did you leave a huge tip?
@student7 (1002)
• United States
17 Jun 07
It could be the fact the waitress was just having a bad day. I think that her attitude could have been nicer. I know when I go out to fish and chips, I think of peeled potatoes fried in oil, not tater tots.
16 Jun 07
i think the waitress had a attitude problem. she probably doesnt knw how to serve a customer.. in my opinion good service is not just smiling at the customer, it is getting them to smile back..