Gateway Laptop Problem

Tweet

To make the story short, about maybe around June 11th my laptop screen suddenly stopped working on my me while I was using it. So the next day my dad takes it back to Best Buy/Geek Squad; mostly due to the fact that's where we bought it from. As well as the warranty. (Performance Service Plan, for those who might need to know.) About a week after that, we called them up and found out that both my hard drive and my mother board had stopped working. In that time it had been shipped out from Geek Squad. Most likely Gateway, or some other place that deals with fixing laptops. Yesterday, I drove to Best Buy with my day to pick up my laptop. After waiting for five minutes we receive it, and we are on the road again. The first thing I do when I get home is check to see if it works, and it does. So I 'hook' it back up to the internet. (It's wireless, so all I had to do was enter in the WEP key. Nothing magical about that.) It works fine. Perfect. It does, however, take a few minutes to get the internet to work. My dad turns the computer off, it turns back on. He changes a few settings, and it works. We had also had a paper stating that both the hard drive and the mother board had been replaced. That, and they had put the Operating System back on. (Which we knew ahead of time---no problem there.) I had only downloaded Firefox, Gaia Online Toolbar, Winrar. None of these problems in the past have given me a problem; I have them all on my computer. So earlier today I decided I would take a nap as I was not feeling well. Before that, I turned off my laptop, plugged it in to charge, and set it down on a stand about two feet away from my bed. About a hour passes, and I wake up. One of the first things I do is turn on my laptop as I wanted to check the weather. Nothing happens, despite the fact I press the power button. The screen simply remains black. However, some of the LED lights turn on indicating that my laptop is technically on. That, and there's a slight sound coming from inside it. I know it's charged---there's a light indicated that it's ready for action. That, and I recently got a new power supply about four weeks ago. I panic. The problem is that I am going to need my laptop when I go on vacation. Most of my family members rely on me to bring it; either because they need to check their e-mail, work information, or continuing education. I know I can live without that. That is not the problem. But I have a problem of feeling really, really guilty even if it might not be my fault. Personally, I feel as if Gateway, Geek Squad, or whoever failed at fixing my computer. Or that maybe there was something else wrong besides the mother board and the hard drive. It could also be a case where the parts might of been bad for one reason or another. Even so, it was working fine. Until an hour ago. I had also had some other problems: * Had the power supply replaced twice. * Sent my laptop [to Geek Squad] to may because one of the keys fell off. My dad has a feeling that somehow they screwed something up back them. * There was another time, I think. I can not remember. However, due to the warranty I got from Best Buy, I can not get a replacement unless the fourth time they repair it ends up failing.