What is the next step when you lost a mobile?????
By Coolgeth
@Coolgeth (1215)
India
18 responses
@thrwbckjay67 (2870)
• United States
29 Jun 07
It actually just happened to me a couple of days ago; I'll tell you exactly what happened.
I lost my phone while jogging around the neighborhood. When I got home and realized that it was gone, I called my cell phone provider because I had insurance on the phone. They went through the entire claim process, and then referred me to the police station because they needed an official police report before they could accept the claim. When that was all done, then we called it in and the insurance company made the arrangements to sent me the phone. It all took about 2 days, but I have my replacement phone already.
@a_ce_e (1422)
• Philippines
29 Jun 07
When i lost my mobile i tried to find out where i possibly left it and ask in that area who possibly seen my cellphone by demonstrating how does it looks like. I am on a panic when i found out i lost my cellphone, so i tried to trace where i possibly lost it. I rang my phone hoping it is just being misplaced, then rang it to check who might had got it. Unfortunately, when i lost my cellphone the one who took it did not intent to give it back to me, the person who took it, do not answer my call and yet off the phone so i cannot make a call. I feel very depressed, it is my mistake that i've lost its original box and forgotten it's serial code so i can report it with NTC for immediate action of cutting it's signal so nobody can use it.
@mari_skye (1637)
• Philippines
27 Jun 07
I remember when I lost my celphone to thieves, it was a very nerve wracking experience. The first thing I did was to call our HR to inform them immediately of the theft. Our mobile phones were provided by the company so I had to inform them of it. Also, so that the HR will inform the telecom company to temporarily cut the line assigned to me.
The next thing I did was to inform my friends and co-workers the incident and tell them that I will be temporarily unreachable via mobile.
Then, and this is the hardest part for me, I had to replace the unit that was stolen since it was not the responsibility of the company to issue another unit as replacement.
So there, it was a long process but I was able to make it.
@seksiconnie (1173)
• Philippines
27 Jun 07
if its an expensive one and has plan subscriptions?? you have to enroll it in a service, where they can replace your lost phone..that's my option :)
@jatropha07 (39)
• India
27 Jun 07
if i found i lost mobile.the next step is to launch complent.the second step is inform the cell operator for the same.....
@sunshinecup (7871)
•
26 Jun 07
I reckon to call it and see if I can hear it ringing or someone will answer it and be sweet enough to help me get it back.
@billabadmash (1011)
• Pakistan
26 Jun 07
The next and for most step is to call the mobile operator and let them know that i have lost my mobile so please block my sim so that i can not be used illegally:).
@rekhum (2420)
• India
26 Jun 07
Hello Cool. I haven't yet lost my mobile in 5 years.May i am pretty good in handling my own gizmos.But..
If i happen to lost one i know a step i.e to disable the IMEI number .The IMEI (International Mobile Equipment Identity)no.comes with every phones and is a number unique to every GSM and UMTS mobile phone which is usually printed underneath the phone's battery.
For your phone's serial number, key in these digits: *#06#. A 15-digit code will appear on the screen. Please take note that this procedure works so far only with Nokia phones and Sony Eriksons.
Before you lost your phone write it down and keep it somewhere safe. If your phone is stolen, you can phone your service provider and give them this code. They will then be able to block your handset so even if the thief changes the SIM card, your phone will be totally useless. You probably won't get your phone back, but at least you know that whoever stole it can't use/sell it either.
Hope someone who may not know this benefits from it.Thanks
@maddysmommy (16230)
• United States
26 Jun 07
I would report that it is lost and have the number cancelled so that any more charges that occured after you lost it won't get charged. Who is your provider? call them and ask what the next step is after reporting it lost.
Have you tried calling the number? I have often misplaced my phone i.e fallen under the bed or something and called it to see if it was still in my home LOL
@Minesky (245)
• Philippines
26 Jun 07
Hi coolgeth!I am using a mobile phone with a prepaid sim card, so I guess if I lost it, or it gets stolen, it will just be me crying over its loss. Can't do anything else though, but buy a new mobile, and get a new account or number.
If I do not have a back up database for my contacts, I would email everyone I have in my email account, informing them that I have lost my old number and their contact numbers as well, and it would be helpful if they email me their numbers, or at least text or sms it to my number mobile number.
Regarding the lost one, it would not be advisable to try to communicate to the one who got your mobile, only for the sake of getting even the sim card back, for safety precautions, you might end up losing more than the mobile phone.
For those who have post paid accounts, I'm not sure if the service providers give out insurance during the purchase, however, you could at least recover your old account and mobile number, and again just email everybody for contacts.
BUT, for post paid accounts, if you have on file the serial number of the phone that you are using, then it won't harm to request the service provider to at least have the phone blocked, not only its sim card. If the phone was actually blocked, it cannot be used by the person who has it, even if it changed the sim card.
Though there are services available to unblock the phone, at least it is a hassle for that person!To get the serial number, you can see it inside the battery area of the phone (IMEI), or if you can use this code:
*#06#
it would show the serial number on your screen. Keep this number on file somewhere else. I have tried it on Nokia and Motorola units, it worked, not sure on other brands. Try it yourself!
as reference you can look at this site, I browsed through it to confirm the code: http://www.snopes.com/crime/prevent/celltheft.asp
Hope we don't lose our mobile phones in the future!!! lol
Cheers!
@taheraa (1545)
• Giza, Egypt
26 Jun 07
There are several steps can any one take, if he lost a mobile.
Fist step: try to call your number from any other telephon, may be any one found it, and so, he can send it to you.
Second step: If the first step was failed, you can go to the mobile company, vodafone, alcatel semens, Sony.. etc. and tell them by all mobile data like serial number or other data they required from you.
nowadays, it is very simple and easy to find the mobile, even the one who take change its number.
@youless (112481)
• Guangzhou, China
27 Jun 07
I will immediately called my mobile phone company to stop my phone to call out.
@charms88 (7538)
• Philippines
26 Jun 07
Actually, it happened to me last year. My one month old new mobile was stolen by some invisible jerk. I was real upset considering I patiently saved money for months just to buy a new mobile for myself.
Its useless if I continue to sulk around and feel bad about the lost mobile. I reverted to using my old one and waited 2 months before buying a new and cheaper mobile.
@zandi458 (28102)
• Malaysia
26 Jun 07
Get a replacement for the simcard from the provider. It is usually foc and get a new handphone.
@tmlnmr (1850)
• Canada
26 Jun 07
Hey Coolgeth, I had lost one before and called my service provider immediately to let them know. I was still in a contract with them so I had to complete paying for it even though I didn't have it. They labeled it as lost and that made it so that no one could make long distance calls on it but they were still able to call locally. That was all I could do. I did get it back with no mishaps fortunately. :)
@aaamm3003 (398)
• India
26 Jun 07
when i lost my mobile i had immediately called to the netwaork service provider to block my sim card as i am not going to get my mobile back in anyways