Angry clerk

I think you should for sure tell the manager. If you tell them in an objective way, they can see it wasn't a difference of opinion, you really were treated rudely. And managers need to know things like that. You probably are not the only customer she is hateful to. This could drive away business and cost the manager possibly his job. After all, she is working on his/her shift, and the responsibility always lies with the boss. At least they get a lot of the blame.

You know I've been one to get complained about for being rude or something because I didn't smile at a customer or something and I know I was not always the happiest of people when I worked in that store in particular but I wasn't rude, I just didn't always smile... I hated when the manager would tell me someone complained. So my suggestion would be... do you know any other regular customers? First, I'd look into asking them how this clerk is towards them. If they say rude and such then I'd definitely say something. You know it's not just you. If they don't say it's you then I'd do part two. Part two would be to talk to either other clerks or the manager casually about this specific clerk. Example "so how is she? she just never seems happy here" etc. If the answers are negative ... then I'd say something for sure. If they aren't negative then I'd casually just say something like "oh... well she just seems so negative whenever I'm in here...it sort of makes me uncomfortable". That way you're not flat out saying "hey your employee is really nasty." but you're kind of digging deeper. You know?

Is she rude just to you or to everybody. If it's just you, confront her and ask why she treats you badly. If it's everybody, then you should tell the manager.

I think you should tell her manager if she is being rude to you because you are a paying customer so she should be be polite to you whether or not she likes you.

I work in a gas station/convenience store. Yes ...do report this clerk! she is bad for business and hard to work with. We have had employees that are just as you describe. they tend to act all sweet and nice when the boss is around and they are just miserable at all other times. I leave all my personal stuff at the door when I come into work and regardless of what sort of day I have had, I am polite and friendly...it is part of the job! I listen to complaints and comparisons about this co-worker of mine. I suggest they complain to the owner. Do they? No they do not...they complain to me. Yes...do complain!

I would go to the manager not just because she rude to me but if she rude to you she can be rude to others also and thats bad business. The mananger should know this so that the problem can be corrected or just avoid going in when she's on

I guess it would depend on how rude or nasty she got with you, and if this is the first time. The reason I say this is because I was once reported to the manager of the gas station where I worked by one of our regular customers for being rude to him... I was not rude to him, but when the manager reprimanded me for my rudeness, she never gave me a chance to tell my side of what happened. He came into the station and snapped at me for not authorizing his pump quickly enough. Our equipment only allowed pumps to be authorized between transactions, so I was not able to authorize it any faster and tried to tell him this, and he snapped at me again. What is worse is that he has been told about the pump authorization procedure many times. In the mean time, I had several customers waiting in line. I told him that his pump is authorized now, and continued to take care of the other customers. He stomped back out and pumped his gas, then scowled at me as he approached my register. I am sure I probably was not smiling much after the way he snapped at me, but I in no way said nor did anything that was rude or unprofessional. Maybe he was late and taking it out on me because I could not rush him through any faster. Maybe he was upset because I did not ignore the other customers and give him preferential treatment because he is a regular and on good terms with the manager. Whatever the problem was, I wasn’t to blame, but I was the one who was reprimanded for it. As far as I am concerned, he deserves the same treatment as anyone else, no better or worse and that is exactly how I treated him. I would have said the same thing to the manager or even one of the main bosses of the company if they had come into the station the way he did. I doubt that they would have been offended, but since the manager only took his word for what happened and would not even here my side, I am cautious about reporting anyone unless they are rude on a continuing basis.

It might be the usual way she treats customers...meaning it's her, not you. I'd mention it casually to the manager just so he's aware without blowing it up into a big deal. Let him decide what to do. **AT PEACE WITHIN** ~~STAND STRONG IN YOUR BELIEFS~~

I work in customer service and when I am burnt out I admit that it is really hard to be polite when the last place on earth you want to be is at your crappy job dealing with people. I would just avoid dealing with her, maybe something in her personal life is bad right now.

I get really annoyed when someone snubs me in a public place like that. They're getting payed to be there, so they should always be cordial and nice. If i was you I would tell her manager, shes just isnt doing her job right.

I guess I would tell the manager. She or he wouldn't want his clerk treating his customers rudely. She probably isn't a happy person and can't stand to see someone that is outgoing and happy. I wouldn't lose any sleep over it because she isn't part of your life...but I don't think people should take their problems and bad dispositions to work with them.