Bell Expressvu

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OMG What the heck is wrong with satalite companies these days???? First I call to have my friggin receiver hooked up and I am told I need a new smart card and that I should have it within a week(2weeks ago) Then I call yesterday and I am told it will cost $70 for the stupid card.($70 for a peice of freakin plastic??) But I can rent a reciever for an extra $10/mth. I call today to get one and now I am being told there is a $50 deposit that I get back which is fine whatever but also a $70 installation fee. Like what they heck are they doing over there? Why couldn't they have told me all of this on August 7th when I called originally???? Hvae you ever had problems like this with your satalite company?? which do you use?