Im venting........Are you satisfied with your cable company? Is it Comcast???

I have Comcast as well and I think it is a rip off. I mainly have it so my boyfriend can watch his espn and sports. I mainly watch Fox and channels I get just fine with an antenna. I also have my internet through Comcast and I swear it sucks. I had to call them about 3 times and wait 20 minutes just to get someone on the line to help me when my connection kept going out. they pretty much suck in my eyes

AMEN to everything you said about comcast- I can attest to everything you have been going through with them and more!!! I just got off the phone with them- trying to explain to them that only one of my phone lines is working and one of my DVR's isn't recieving all the freakin channels I pay way too much for as it is. The call started by having me on hold for over 30 minutes claiming to have a high call volume and call wait times were unuallually long- unusually long????....EVERYTIME I call them I have to wait that long- and I have been a customer with them for a decade now! Then I get some chick named Alicia on the phone that sounds like she got out of bed with an attitude and wants to act interrupted that she had to take my call. After all that she tells me- now I'll have to switch you to our technical side for help with the phone!!!! WHAT!!!! Do you people believe in cross-training. I used to work for the cable company years ago and still call the very office I used to work at to this day- I know for a fact there are only 10 desks with cust. serv. reps in there and only 7 are filled at a time- so because they want to save money on employment compensation - I have to pay over $100 dollars a month for my bill and get treated as if I'm stealing the dag gone cable!!!!! UGHHHH....thanks for letting me vent too :)

I hear ya and believe me, we have similar problems with comcast. No one has a clue there. About a month ago at around 10:30 in the morning two guys showed up from comcast for a service call...that we had not arranged, I even had to call my husband to make sure he hadn't called them. Right now we are having new problems with our DVR and it's making me nuts, we can't watch anything that we've recorded, we can't rewind or pause shows, everything freezes or goes to a blank screen and we have to turn off the box then turn it back on. My husband will be putting in a call to them tonight, maybe we'll get this figured out by Christmas! I sure wish they had some good competition around here. I've told my husband that I don't want a dish on my house, so that's out of the question for now. Guess I'll just to have wait this out.

We had direct tv and didn't like it. We're with dish network and are really happy with them. I can't imagine having that kind of service in which they don't know their butts from a hole in the ground. My parents got direct tv even after I told them not to get it for they won't like it but my brother has it and likes it so my parents got it because it has the Nashville channel. Whoopi doooo! Oh well, they'll have to learn for themselves.

Yes, I'm with Comcast. I haven't had too many service problems but their customer service is a complete joke. I'm counting the days until Verizon FiOS is available around here. And forget about getting them to waive fees. I had to remind them once that I used to work in a call center and I know what the overhead for a single phone call is for the company (anywhere from $10-20 to field each and every phone call) and that I would be calling every day until they removed a $3 charge from my bill. I asked them how may calls at $10 a pop they were willing to pay for in the interest of not refunding my lousy $3. I got my money back. After six phone calls. $60 they spent MINIMUM to hang onto that $3. Morons...

Aww man I glad I'm not the only one, OK maybe thats mean sorry for you trouble.LOL Comcast is horrible, my bill is like 200.00 bucks every month. And I pay the extra for the insurance, then they came out cause I was having problems and after FOUR VISITS!! The proceeded to tell me that they can't fix the problem cause it's on the second floor!! Whats that, I'm like whats the sense on having the isurance then, I could have fixed the problem if it was on the first floor!!!

Comcast just recently bought out Insight,our previous cable service and I must say that I am not impressed with them at all. The internet has given me problems all day today and my cable box isn't working either. The customer service is a joke and I hope that they will get better,but from the sounds here,it won't . I think that I will see who else I can go to here and change now. The bills are ridiculous! I pay for internet and basic cable and I pay almost $100.00. I just watched a commercial that says that they offer a double play package that includes internet and phone for $49.99- that is less than my internet with them.

Here is one for you. I have been with Comcast for two years. The video services is for the most part ok. The internet on the other had was going down every other day. It got to the point where I had a service tech here once a week. I then moved my internet to the biz department and I have not really had the many problems with the internet. Of course I pay like $5.00 per month more. Then about 9 months ago my the tv started acting up. After a superviser came out to check the services, I was told that the box had to be replaced, but he did not have one on the truck. Our area was another cable company until about two years ago and when it changed over the office was moved from about 7 miles away to about 21 miles away from my home. I am also disabled and am not allowed to drive. Well about 2 months later the box went all the way out. Each time we recorded a program or hit pause on the dvr it would destort. Well the service tech came out he stated to me that if he replaced the box, Comcast would charge me a fee. I told him that, would be something that American's with disiably would love to here. He did not want to hear that so the replaced the box and I was not charged. Well about a week later the replace box started to unautherise it's self. After 4 times the CS told me if it happens again request a service call. I told her that I am not paying $149 per month to restart the box once a day. Well they came out and replaced with another box. Knock on wood, this box has been working ok. I think that comcast clients should get together and boycot comcast. If everyone would not pay a bill for one month it would send a message to comcast that we are not going to take it any more. What do you think?

I don't use this service and it seems that the service you use is quite expensive.

We have comcast and i absolutely hate them!!!!!!!!!!!!!!!!!!! I call them ALL the time with problems. It is usually just the internet but there are times when it is cable also! I can not stand them. As soon as verizon is in our area we are getting rid of comcast. They are the worst. My sister had verizon and she loved it. She moved to a place where verizon isn't there and she had to go with comcast. She called verizon and they said in her area they are putting towers there and all but it wont be available for a little bit of time. Verizon should hurry up and get those towers up all over the place. I am sure they will have a lot of customers leaving comcast for them.