Strange email
By TerryZ
@TerryZ (22076)
United States
October 15, 2007 3:23pm CST
Does anyone know if PayPal asks you to update your profile? Im afraid to because I dont know if its a scam or not. They never sent me anything like that before. If I dont they will interrupt my service. Does this make sense to you? So I went to paypal and I couldnt find a phone number to call them. Does anyone have their phone number?
9 people like this
19 responses
@jillhill (37354)
• United States
15 Oct 07
When I bought something on ebay and my credit card had expired they sent me an email that said there was a problem. The email you got was from a scam. I tried to find the info for you. We called paypal in Omaha...and then they gave us the email address where to forward the email you got. I also forward them to my state's FBI email address....they check it out and trace them. They have called me back too to let me know they want you to forward them as these are big rings of people trying to get your info.
1 person likes this
@Kashmeresmycat (6369)
• United States
15 Oct 07
It's called a Phishing scam. Do not reply to it. You can email it back to Paypal (forward it back) at this link....www.spoof@paypal.com...and they will verify it.
The same goes for Ebay....www.spoof@ebay.com....
Neither company will ask you to update your profile through an email like that. They will notify you within a day or two that it is a fake.
@recycledgoth (9894)
•
16 Oct 07
Hi hun, this is one of the latest scams, report and delete. I have had a couple of these lately, each time I forwarded to Paypal and deleted.
@howard96h (11640)
• New York, New York
15 Oct 07
Appears to be a fake, they don't do that. Forward the email you got to spoof@paypal.com and they will send you a reply telling you if it is fake or not.
1 person likes this
@foxyfire33 (10005)
• United States
15 Oct 07
It sounds like a scam to me. Never, ever access your paypal account from a link you get in an e-mail, even if you really do think it is from paypal. I have never heard of paypal terminating an account just because you haven't updated your profile. It sounds like a scare tactic a scammer would use.
Copy the e-mail and forward it to paypal so they know about it though. I'm sure you aren't the only person who has received a message like that.
1 person likes this
@pyewacket (43903)
• United States
15 Oct 07
This most likely is a scam...fraudulant scammers pose as Paypal all the time...usually asking to "up-date" you're profile by verifying your credit card or bank info. Another scam is to say that "There's been an unusual amount of activity on your account and for security reasons we need you to up-date your information....blah..blah...blah"
Here's the info you need to call them:
We will only discuss account information with the account holder.
To confirm that you are the account holder, please have the following information available when you call:
* Your primary business telephone number:
* Your primary email address:
* Your primary bank account:
Change your identification preferences
Hours of service:
4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday
For general PayPal account inquiries, please call us toll-free at:
1-888-221-1161.
Also on the very bottom of the page, you'll see CONTACT US, and you can contact them via email as well
1 person likes this
@youless (112496)
• Guangzhou, China
16 Oct 07
Yes, I received several times of this email. However, I don't think it was sent by Paypal. I think it is a trap and don't trust it.
@suspenseful (40193)
• Canada
16 Oct 07
It is a scam. Paypal will never ask you to update your profile. They will also address you by name and they will tell you to go to their site: If you change the heading to show all headings, you will see that it did not come from Paypal and you should forward it to spoof@paypal.com.
Scammers are evil. They assume all people who work out of their homes are brainless idiots and if you get into your mind that they have a low opinion of you, and you are insulted, you will do all you can to frustrate them taking your money and your password. So after forwarding the email to spoof@paypal.com, immediately delete it and then clear your trash.
