call center industry

im a call center agent myself for more than 3yrs now and honestly as of today, its really possible that it will not last that long. not because we are incompetent but its because of a diff factor. for example, the manpower. before out HR can hire at least 30-50 people per week but now its really quite low simply because there are a lot of call centers nowadays and one person will not be afraid to get fired coz they'll think that they can still go to diff centers. each accounts has specific service level to meet and if a certain call center did not achieve that, there is a big possibility that the account will be pulled-out. hhhmm, come to think of it, i have to find another job:-)