The ATM ripped us off!

its amazing banks can get away with this overdrawn charges are even worse.

well the important thing is always to keep statements and recetes i mean they should show the correct ammount i'd have gone in to the bank as soon as possible if i was him.

I think best way to get your money back through branch of bank where your account situated.

Hi foxyfire.. There are a lot of ways to check your claim made you by the bankers.. At one particular point of time in a day, say by 10.pm the bankers might know from the recorded logs, the sum of money in the ATM, the total amount withdrawn(punched in the machine for withdrawl), and the total remaining, after withdrawn. If they check this between two particular point of times, and arrive the balance of money.. the could find the short fall of money..and should pay it to you. Happy mylotting. Take care.

I am not surprised, though we never had an ATM rip us off, we have had our bank take our money before. My husband used to have a majority of his check automatically deposited into his bank, then one time, we noticed that a good portion was not there, so only a very small amount goes in. I don't trust our bank at all and want to change, but my husband has had this bank for so long, he doesn't feel he should go anywhere else..

That is a bad experience with these ATM machines. Actually when something like this happens, first you have to call the machine's owner and claim your 30 bucks, then that owner will refund your money to your bank account.Actually the investigation comes after you get the money.And mostly, the ATM machines have a key logger system such that they can tell if you really punched in $200 and get $170.

You need to contact the Bank as surely there has to be some sort of System in there to check this out so it will be worth your while phoning the Bank

Did you call them anyways to tell them? maybe whoever checks the machine can come out and take a look at it - it may have run out of cash? I'm not sure if that is good enough but I would of called them right away.

your receipt should show the $170 that it spit out.

It happened to me too. I agree with everyone else here. Call customer service. Keep your receipt. The computer systems know how much you entended to withdraw (proof on receipt). THey can check how much money was in the machine. If the numbers that they have electronically don't match with the money in the machine then they will give you a debit on your account. I nearly flipped out on the gas station attendant when it happend to me. It's like debit/credits. If they are short money or have an excess of money where they shouldn't then the will have to give you your money back.

best thing is to call your bank's customer service and the bank who owns the machine... they will give you advice... this happened to me before and was even worse.. no money was despensed but i was debited... money was given back to me after 3-5 banking days which is really unfair!

Just confirms my believe in NO ATM. I don't use them at all ever. Machines make mistakes and the "owners" of the mchines are not going to admit that and half the time you eat the loss. Receipts help, but in the end, you could still loose so just plan ahead and get the money out you need and keep it in a safe place. Emergencies? Yeah, they happen and if I had one where ATm was my only hope, I'd use it, but I hear to much of this happening. I'd just rather deal with a person so if there is a mistake it can be taken care of right then and there. I happened to be in the bank today making a deposit and the teller encourages me to do the ATM and I asked her "why do you do that? ATM's just mean unemployment for tellers like yourself". She did agree with me and said she herself doesn't use them as they put holds on deposits - even cash simply becuase of time - put the money in tonight and you have to wait till tomorrow for it to register. Checks are even more time involved. Sometime machines are not progress!