What is the best and worst Customer service you ever had over the phone?

Herein india best customer service with phone is reliance s' customer services . Worst one is from bsnl broadband customer service one. Each and every time we cannot call to jto's to put right our prolem . Lots of times complained with authorities about 18oo-424-1600 no reply.

well i m wrking in customer service field only.i m a manager.i started as an executive.i had faced lot many problems of this kind in my profession.there had been lot many eaclations which i had resolved.i m wrking ofr off shore clients.so many times even i have heard lot of stupid things from the clients as well.they r sometimes just stubborn n dont reply properly.since m in customer service i know how to handle other custoer service executives.once i had a problem in a bank where i had been writing mails after mails to get the problem fixed.however they were not responding back to me.finally after a week i just called them n escalated the matter to the higest level n bcoz of which they als had to appologize to me n also compensated fro my loss

Hi asolero, im very disappointed with my customer care.two complaints they cant rectify. One is certain amount of talktime they took away as a monthly rental.when this taken i called to them,they replied that i had activated some yahoo subscribe.i know that didnt subscribe that. Second is last week i did topup coupon and tried to recharge it.but its reply was invalid voucher.then i called them several times.this time they cant rectify it. So i took a decision that im going to throw away this sim card,when next recharge comes.

Wow, you are from a customer support department? well, i am not actually a frequent caller for service but sometimes there are cases when agents are some kind of annoyed when they received calls. Did that same thing happened to you?