Do you hang up on telemarkers?

@angemac23 (2003)
Canada
November 29, 2007 10:37am CST
I think it is rude for people to hang up on anyone. It is very simple to just say "I am not interested". I work in a marketing research firm to put myself through school, and people have said some very inappropriate things to me. One man told me I must be worthless to be working in a call center and to go get an education to better myself. A woman made so much noise into the phone when I called that it actually injured my ears so bad that I couldn't call for the rest of the day!!! There is no need for this!! I am doing honest work and I am polite on the phones and I am not pushy. If someone is not interested, I simply say "thank you, have a nice day". If people think that my work is dishonest or whatever, would they rather me go out on the street and sell drugs to their kids??? There are worse things that I could be doing!! It only takes a few seconds to be polite. There is no need for people to yell and scream in the phone. So what if someone calls you from a call centre??? Who cares??? There are worse things that could be happening to you!!
6 people like this
25 responses
@Sissygrl (10912)
• Canada
19 Dec 07
Well, i hope i dont jinx it by answering this discussion, but since getting my new number, i have yet to have a telemarketer call my house number. I think the reason some people get upset is not because YOU are calling them, but the NUMBER of telemarketers that call them, and the timing! I hear many people complain about getting calls while they are sitting down to dinner, or as they are trying to put their kids to bed. I have gotten telemarketers prior to the new number. And I am not rude in the beginning, but if i say i'm not interested, and they continue on, then i proceed to say SORRY NOT INTERESTED again and hang up. I understand that that is the persons job and they are just trying to do it, as i have done the job for a few hours myself before i got fed up with the people being rude to me. But Some of the sales pitches are just brutal, and they tell their employee's to never give up! People dont like it when you beg them for their money!! I'm sorry that people are rude to you, and i hope that you dont have to do that job for much longer if it stresses you out and you dont like it. Good luck, and have a GREAT DAY! :)
• United States
2 Dec 07
No, I do not hang up on telemarketers. I feel that they are just doing their job and there is really no harm listening to what they have to sell or say. After all, I just have to say a "Thank you but I do not need your services/products at this point in time". However, sometimes, they get persistent and it becomes really annoying that it gets on my nerves. Still, I would not hang up on them but will keep rejecting their offers till they give up. Well, no point putting yourself and another person in a foul mood. :-)
@Stiletto (4579)
30 Nov 07
I did a brief spell doing market research over the phone and it was hell! People are just so ignorant and really there's no excuse for it. By the way, what you are doing is not telemarketing unless you are selling something. I notice some of the other respondents seem to be confusing the two things. The company I worked for was MORI which is the biggest market research company in the UK. I mean it's a recognisable name as the news for example regularly has MORI polls on it, but I would still get some dumb@ss screaming down the phone about me trying to sell him something lol. The other thing I used to get people kicking off about was that they had put their number on some privacy list so we shouldn't be phoning them. However, market research (at least here in the UK) is not covered by that legislation because it's not selling anything. Also most telephone numbers were randomly generated anyway. It's not as if the people were specifically targeted. Generally men were more ignorant than women and tended to be more annoying because you could hear in their voice that they thought they were scoring some kind of points over you. Unfortunately we couldn't answer back but I used to often think if I could just say what I was really thinking they would have been in no doubt about my opinion of them! We used to have a good laugh about most of them mind you, at break times we would compare stories and had an unofficial "w@nker of the week" award. As for me if someone phones trying to sell me something I say no politely but firmly. If they keep talking or try to persuade me then I'll say no politely again and then goodbye before I put the phone down. If it's market research and I'm interested in what they want to ask me about (and if I have time to take the call) then I will usually co-operate. Don't feel ashamed of what you do for a living. At least you're earning your own living unlike so many others.
@eyewitness (1575)
• Netherlands
30 Nov 07
I really hate being called by callcenters because i never can say no.But when i have them on the phone i'm always polite and try to say i don't want it. Most of the times when it's a number i don't recognise i don't pick up the phone.But it's true i had a friend working at a callcenter and some are really rude.I understand it can be annoying but on the other side if it's annoying it's better to speak to the boss of the company and ask him that your number will be taken out of the system. It's sad to hear some of them has spoken very inappropriate to you.They don't have the right to talk to anyone like that.It's not a worthless job it's just selling things and stuff.
• South Korea
1 Dec 07
Acctrually, in most cases, that kind of calls are annoying. i can totally understand you.but if it is a friendly call, i will be polite to hang it on.
• United States
30 Nov 07
No offense to you, but I understand that it is rude to be hung up on, but when I have someone calling my cell phone as early as 7 am and as late as 9pm I get a bit pissy with them. Especially when Im signed up to the do not call registry and I have asked them to take my number off their list. Im not joking when I say I had a company call me for 5 days straight one call per hour 8 am to 9pm...It was terrible. I was soo frustrated I about broke my phone just so I wouldnt hear it ring anymore. I ended up calling the BBB and my attorney. So I understand that you are trying to make an honest living and not all telemarketers are bad, but the ones that are ruin it for the rest.
@friendship (2084)
• Canada
30 Nov 07
NO, I just said that I didn't have time and I wasn't interested. I knew what you were saying. I didn't want to do that. However, some telemarketers are often pushing people too much. In this case, I just told them that I wasn't interested and please don't call me again. Because if I am interested, I will call your company. Then, I hanged up.
• Singapore
30 Nov 07
I have done telemarketing work before and it is part of the job to get hanged up on. Yes it is rude if you want to look at it this way. But if you look at it from the other side, that person can claim that it is an unsolicited call so the telemarketer is being rude to begin with. Anyway I don't hang up on people straight. I don't entertain their spiels but I would just say a quick "No thanks" or "Sorry I am not interested", etc then hang up. I will hang up after saying that because hearing their response will only give them a chance to continue the phone call and you would waste another hour on the phone trying to be polite. As far as I am concerned, it is an unsolicited call I have no interest in and no time to entertain. So once I say I am not interested, I will hang up. That is being polite enough already. I will not want to waste good time explain why I am not interested.
@Dadexter (438)
• Pakistan
30 Nov 07
No I do not hang up on telemarketers !!!!!As I myself am a telemarketer!!!!!......I live in Pakistan and I don't recieve any telemarketing calls I make them!!!!!!lolz
@barehugs (8973)
• Canada
30 Nov 07
the best thing to do when bothered by a telemarketer is just lay the phone down and leave the line open. This screws them right up! There should be a law against it. Its an invasion of privacy!
• Philippines
30 Nov 07
Telemarketers are one thing and market research is another. People should always be polite on both sides, the respondent and the caller. Comprehension is one thing also. It should also be understood that if the respondent refuses and doesn't want to be bothered or simply doesn't have the time, then this should be respected and not ignored. This creates satisfaction and confidence on how calls are handled. Still, my belief is that both sides should be respectful! Peace!
@tlb0822 (1410)
• United States
30 Nov 07
I usually just tell people i'm not interested instead of hanging up on them. I think many people get offended when telemarkerters call at dinner time or "bad times". I just try to remember that people who do telemarkting are just trying to make a living like the rest of us.
• Singapore
30 Nov 07
some are just too persistent so jolly well have to hangup...
• United States
30 Nov 07
I say something nice and try to get them to stop talking before I hang up...if they say something rude I say something worse and hang up. I hate telemarketers.
@lbinkley (1075)
• United States
30 Nov 07
I don't always hang up on telemarketers, but there are instances when I do. For example, my cell phone is on the "do not call" list. It is on there for a reason. When my cell phone is being called it is COSTING ME MONEY, and I hate that I am called on it. I have had calls from telemarketers as early as 7 am and as late as 10 pm. If you are calling me from another time zone and it is a decent hour there, keep in mind that it may not be here, and I have children in my house. I also hate it when I tell someone to please take me off their list, and then I get a call from the same number within a few hours to a few days later. If I say I am not interested, and I continue to get calls, you're darn right I am going to be rude because I was polite the first time. After the first time when I say to please not call me anymore, it's free game. I will be disrespectful to someone that doesn't have respect for what I say! Point blank, that's it. However I don't think that people who work in those jobs are worthless, and you are right, at least you are making your money in an honest way. If you were to call my house at a decent time and simply say thanks have a nice day when I say I am not interested, I would be nice.
@kurtbiewald (2625)
• United States
29 Nov 07
i just say no thanks, 2 or 3 times, then I hang up unless she has a sexy Irish voice, then I just listen more and enjoy
• Philippines
30 Nov 07
yup i do..... i just find them inconsiderate of your time despite you giving them a hint that you're not interested. sometimes i can say no politely but there are times, i just have to hang up for them to stop...
• United States
29 Nov 07
there is nothing wrong with telemarketing. but there is something wrong with those you ask not to call again, and they do anyways.i hate those people. also i do hang up on those robot marketers.plus i also have telemarketers that call my house and dont say anything at all, they juz call and hang up. so , that is juz how i feel...
• United States
29 Nov 07
right after I responded to this post my cell phone rang and it was a telemarketer...how funny!
• United States
29 Nov 07
I put my name on one of those no contact sites and my phone calls from telemarketers are rare. I used to just say I'm not interested and not waste their time going through their whole speech. I do know peole who held those jobs, they are just trying to make a living so they don't need to be cussed out.