We always hear about dishonest sellers but what about the scam buyers?

I'd say that certainly wasn't fair. However, I don't think you should have closed your store because of that. Even if you got one bad response from her on your feedback you can answer her and explain the situation (I've seen that on feedback before, someone complained and the seller responded explaining the situation) and then people would see that you'd sent it twice and how much you packaged it. Did she send the cards back? or did she get to keep both sets and get a refund? because that's messed up. I certainly wouldn't give her a refund until I got the stuff back.

It sounds like you are the one that got scammed in this situation...I think you did everything right, and that she was just looking for a second set free.I think i would have ask her to send the bent ones back to me and that i would replace them when i received the bent ones back.It was not fair, you are right.I really do not think i would have sent her the second set, and i certainly would not have refunded her money until she returned the so called bent cards...

It certainly sounds to me like you were scammed in this case, ctry. There are always going to be people out there looking to get over on honest sellers like yourself. It would be nice if you could get some kind of insurance for protection in case of losses such as this. I don't think you should have closed down your store, however.

What an obvious rip-off on the part of the buyer. Well that saying is, the customer is always right,but I think this customer/buyer was really scamming you. How could the person prove the cards were bent, and that the person didn't bent them, themselves. And you gave her a refund on top of it..that was so wrong...I just bet the person is going to do a turn around and sell the cards off themself and profit from it

I want to purchase a handycam through ebay. I am trying for a couple of days but not success. I am apprehensive whether the thing will reach to my address safely. I never buy anything from ebay. I am confused whether I should go to a shop to purchase it or I should retry at ebay. Please help

I had something similar happen to me on eBay. A buyer said that they paid me twice on a 110.00 item. I told her that she didn't because her payment was only showing up once in paypal. She then filed a claim against me in paypal and threatened to leave a bad score for me on eBay. I refunded her 110.00 so now she has the item and I have no money. She then emails me saying oops, I guess you were right, I only paid you once. I then asked her to pay me back my money since she still had the item and she never did. She also never scored me at all!

I would have asked the buyer to mail them back to me. I would have contacted her post office about it. I don't think I would sit back and do nothing or worse yet..close my store. You need to place the burden of proof on they buyer.

In my years on eBay both as a seller and as a buyer I have come across a few scam buyers. The usual trick is to claim item not received and demand a refund or replacement. These days I send everything by a trackable method, usually recorded delivery, and amazingly the scams stopped once someone tried it on and I proved to PayPal that they had received their item. You should look on eBay's own Questions and Answers board sometime, you will find loads of people there complaining about scam buyers.

I think this buyer is really scamming you.I'm sorry to hear that some people do things like these. In my opinion you did right and people don't make the same mistake twice. It ain't fair even customers can be very mean

wow, that really really sucks. I hope you left a bad feedback. Personally the only bad customers I ever got were people who won auctions but didn't pay. No scamming. However, I've always been aware that people could and would do that. That is why I write out on my listing exactly ALL the security measurements I used on my cards. Then, I never ever again edit my listings. That way, I can just say "is it common sense for a card with THAT kind of security to end up bent?" and ebay would see that I never edited the post and I would have at least SOME support. (Not much, but it's better than just my word). And honestly, if something like that ever happened to me, not only would I not reship, but I'd send an angry (but cool-headed) detailed letter to both Ebay and paypal explaining how I couldn't possibly have done such a thing and to have them ask my previous buyers if I DID follow through on my security-system. (thankfully I've got some great power-feedback people on there). Though I do hope something like that never ever happens to me. And yes, seller feedback should totally be accounted for.

I think the customer is trying to rip you off. I can understand the first time but the second time is when I think it is fishy. Did she send you the items back? If not then you got ripped off.

I've heard of this kind of thing before and I agree that it is unfair on the seller. Unfortunately there isn't a lot you can do about what that woman did to you now as it's aready gone pearshaped. What you can do however is safeguard yourself in the future if you decide to sell again on Ebay. One of my friends got hit like this while they had a shop on Ebay and they started taking photo's of the packages when they were wrapped and ready for deliver as they had a timestamp on the photos that couldnt be changed and if somebody started playing silly so and so's like that, they would show them the photo that they had taken of the package and then ask them to take a photo of it as it was when it arrived with them. nine times out of ten they didn't get a photo back and successfully got their money back from ebay when they sent in an appeal along with any evidence they had. My friend said the reason they wouldnt get a photo back most times is because the ones who were trying to scam wouldn't deliberately damage the item once they had it just for a photograph to prove it was damaged and so, they proved themselves to be complete liars. Obviously the occasional photo did get sent back and they were more than happy to refund any money as it was fairly obvious that the customer was telling the truth. I think that once I start selling myself, I'm going to follow my friends example so I don't get caught out by unscrupulous buyers. My friend no longer has a shop on ebay as she doesn't have ime to run it but I thought her example was a good idea and migth be worth you trying it out. Hope that helps!

PayPal is waird sometimes, but it's still the most popular payment processor... I would recommend MoneyBookers though.

I have had a few buyers like that too. I found a quick and easy way to stomp out scam buyers. On listings and checkout invoices I have put that I accept returns and I do issue refunds on receipt of the item being returned. I always stress that the item has to be returned first before any refund is issued. Sometimes you will get a genuine customer and you will always be able to recognise them. :-)