Automated Customer Service Phone System Without A Real Person To Talk To

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I finally got so frustrated with an automatic customer service phone system today that I gave up contacting the business by phone. It is snowing here, and it will be several days after Christmas before I can make a trip to the actual company, but I'm really going to let them know how I feel about the automated service. You know the kind I mean, the ones you call and start with press 1 for something, then 3 for something else, then 6 for something else and by now none of the instructions apply, and no where along the line have they said how you can talk to a human being. I even tried pushing "0," and got disconnected and had to start all over. However, they did say you can contact there local location and take care of it in person. However, you have to contact them in person. That was exactly what I was trying to avoid, but obviously I'll have to do it that way. Amazing, you can buy products online from them and have them delivered to your house, but get something different where you need an answer to a problem or customer service and you have to go direct to their location. I'm really irritated with the phone system they are using. lol.....and their internet site says call for problems. It took ten minutes just to get through the buttons to find out I'd have to do it in person. And of course, you have to hang up and call back if you make an error and start all over. What would you do? I finally gave up with the phone. I know they don't have locations everywhere. If I was out of town, I'd be even more upset. I think I should do everything to get the point across about their phone system. My companion thinks I'm wasting my efforts because big corporations don't listen to you. All these automatic phone systems must be making more unemployment. I'm really tired of pushing buttons and never being able to talk to a real person. And don't tell me that they have to "out source" customer service, I just don't buy that. What do you think? How far would you be willing to take the issue? Are you fed up with the automated phone systems without human contact?