Good Customer Service

Good customer service always regarded as key factor for growing business. Prompt & quick service always yield profit and also earn goodwill . Good behavior & cordial relation with customer minimizes the other dark factor of business.

Addressing my needs in a timely manner without attitude. You do not necessarily have to smile at me but I do want reasonable resolution the first time around.

I would say Im very tolerant when it comes to customer service. Alot of times if I see theres a problem in the line Im waiting in I will just move to another one. I did have a problem a couple of months ago when I was kmart trying to pick up some money my sister had sent me. The lady was out right nasty to me. And I spent a long time waiting for her. She didnt know how to do it. I did call and complained about her to the management. They was no need for her to be so nasty to me.

Good customer service is rare these days. My biggest pet peeve is if I'm standing in line at a store, and the clerk turns from me to answer the phone. At that point, I tell them they've just lost their real customer to the one on the phone. But, I'm pretty patient in most situations.

I think the most important thing that counts towards good customer service is people who are friendly and do their best to help! Someone who makes you feel they enjoy helping you and makes you feel as though it is nice to help you. Either that or what I used to like to do with some of my regular customers when I was still working - having a carry on and having a bit of a slanging match - great fun! xxx

well good customer service is very important. i currently work in the custmer service field. all i do everyday is treat customers how i want to be treated in every situation. when im giving a situation by a custiomer, i think about how i would want to be handled or trested if i was in their shoes, with the same situation. customer service really starts at home, and how a person was brought up, but it is a skill that can be taught and learned.

I am normally quite tolerant with it a it happens what annoys me is when there are People behind me and doing nothing but complain What is the point in that shouting and swearing is not going to get them anywhere If they don't like it go to another Checkout as far as I am concerned

I always thought good customer service is on the cashier's side, how the store helps, not how the customer acts. I think you mean how a customer should act and it does bother me when the one in front of me decides to get rid of her pennies at the check out instead of going to the bank, credit union, or to the customer service and get large denominations. Many of the things that annoy me can be done at the latter. If the interact machine is down or the cashier needs a price check, that cannot be helped. In the first case it was not the cashier's fault, it was the customer's. I would say that the customer service place should be at the entrance and in most large grocery chains or places like Walmart they are. Therefore the store has done all it can. The customer has to open her eyes and take a few steps in that direction.

when a person or worker politely says thank you. thats a good costumer service.

I think when it comes to customer service, a friendly smile and a willingness to help are the most important of all. I have quite an amount of patience for standing in line. I know there are some things that take time and it is not the cashier's fault or anyone's for that matter. I think my very biggest peeve is the lottery. It is just plain dumb and rude when a customer stands there gazing and trying to make up his mind on which tickets to blow his money on and then asks the clerk to list the numbers on each of them etc etc.

i consider good customer service is a nice person to serve you who is polite.i do not mind having to wait for price checks etc.as long as the person who serves me is polite and apologises for the delay.there are too many out there who would not know the meaning of good customer service and it is sad .i am a very tolerant person,bad i can not tolerate bad customer service.cheer sue

The best I think is he or she will not only provide a simple service but a solution. He or she knows what is the most suitable for you so as to meet and exceed your demands and requirements. He or she likes to talk with customer and get more information about the real order then suggest one or more better solutions to the clients for their reference. Sometimes he or she acts as a salesman and clients friend.

like you said in this fast paced world we live in it seems nobody has any time for anyon else except themselves. if i have a problem with any of my bills, i know that i will have a hard time trying to get a resolution to the matter. first of all you have to go through a million menus on the phone, then if you get it wrong the call ends, which really ticks me off, whilst getting charged for the convenience! next.....comes the operator/customer care advisor who would rather try and sell you something than ask what the problem is. if i say i am not interested or i cut them up by telling them what the problem is, they get a little frosty with me. when you say you think you are not getting anywhere with this person or you have called a hundred times before and would like to talk to their supervisor they are never available. when you have sorted it out and the bill comes through the post its still not sorted out, you have to go through that all again. when i go shopping in the food store, i ask for something they dont have on the shelf, they say they will go have a look.......half an hour later they still didnt come back. my pet hate is the one where you have just finished your shopping, you only have four or five things in your basket and you go to the cashier who only has one person in the queue and they say,"i'm sorry i closed now". so, you cant take 2 minutes to put my few items through the till?.....nice!! all my moaning out the way, which i also hope made you laugh, this is what i think good customer service should be about: 1. they are clean and dressed well, depending on their job, but definately clean. 2. they are courtious to the full even when you get a little shirty. 3. they understand and respond to you in a way that is not belittling 4. the customer is 99.9% right in 99.9% cases 5. they smile even when you frown 6. treat you with respect 7. if they dont understand what you are saying they get someone to deal with you, but politely 8. apologize in all cases where it was not your fault 9. dont bully you into buying things you dont need, like if you bought a printer you wouldnt pay half again for the warranty. 10. they are friendly i hope i answered your question and hopefully opened up the discussion a little more.