the rude waitress

If that happened to me I would ask to speak to the manager. I would NOT give a tip to a rude waitress who can't get orders right. I would tell the manager exactly what happened from the time I got into the restaurant until right then when I was talking to him/her. I would tell the manager that I would pay for the food but I would not tip the waitress. I would tell him that I hope he takes care of that waitress so this doesn't have to happen to anyone else again. winterose What would you have done?

When I got to a restraunt i never pay the added tip on the bill. We always deduct it off, and if the waitress is nice then we give her some money before we leave =] In your case i would have not paid the tip and would have gone and seen the manager! (Normally you get something off the!! lol)

Wow!! In a fancy Restaurant they are like this too? This reminds me of when we are Denny's like a week and a half ago, and it took forever once the Waitress brang our drinks, to get our Order, and then bring it to us. It was like a matter of 20 mins. which was unreal to begin with. Then to make matters worse, she brings me Nacho's or ones I thought were nacho's and they were SPICY. So we had to complain to the manager who took that food off, and we only paid for what my husband ordered, and she even gave me other Food for Free. I still refused to pay a tip, and will not be going back to that restaurant. Honestly, I feel in your situation you should have complained, and it would be up to the manager what he should do with her and about it from then. But I would not go back there unless I knew she was gone if I were you.

I would call the manager and tell him I was not satisfied with the service. I'd give him a choice, either refund the tip or I would not be returning to his Restaurant. Tips are a personal "Thank You" to the waitress, and when they are added to the bill no one knows if the Waitress gets anything out of it or not. I think this is Bad policy on the part of the Restaurant!

this is bad for many reasons. you pay good money for overpriced food and some lame waittress can't even get the order right or bring your food hot to you. this is why my wife and i do not go out to eat very much as we can get better food and not have to tip a goofy server.. there is a reason people go to these restaurant ..they just want to be served hot food..the right order..not just what they feel like giving you..and in a nice efficient manner...this is why they make you pay the 15 per cent on your bill as they know a lot of people will stiff the waitress for poor servic...i have..and some people tip on top of this 15 per cent as they are not aware of it...sorry you had such a bad exerience..this is not a good thing to go through...i hope you get better service in the future.

hello, i'd make a huge fuss, call for the manger & complain at lengh about the crappy service. no matter what manager offerd i'd still walk out stating loudly that the service is below standards...

This is how I see it...I think it's wrong for any restaurant to add on tips, in effect they are saying that the waiter/waitress did a good job and should recieve a big tip no matter how poorly they served and took care of you. The word 'tip' used to stand for 'to insure prompt service,' and you would tip accordingly to the service they gave (or didn't give.) First let me say that having worked as a waitress before, almost all of the restaurants pay their workers below minimum wages, and they are expected to make up this difference with the tips they earn. A restaurant that is adding on the tips to the bill is (in effect) raising their staffs wages to ensure they will get more than the paltry amount that they pay them for their wait services. I think that they should raise the amount of wages they get despite tips, everybody deserves minimum wage whether they do restaurant work or not. I don't think this discrepancy is fair. And back to the tips...if I've gone to a restaurant and find that the tip has been added to my bill without my consent, I make sure that the manager knows how I feel about it, and that I will not be returning to their restaurant no matter how good the food is. I actually went into a restaurant where the tip was added on, and when the gal came back with my change she stood there like I was supposed to give her the rest of my change from the total bill. She was a good waitress otherwise, and I was pleased with her service, I would have normally tipped her 20% of the total bill, but it ticked me off that the restaurant thought it was their duty to add the tip onto the bill for me taking MY right of decision out of my hands. You better believe that I would talk to the manager if the service was bad, and I'd also demand that the tip be taken out (or part of it.) When they do refuse to remove part of the tip, I always make the comment that 'it's OK...bad word of mouth and negative press is worth more than that tip any day.' (That usually leaves them mad or stunned, but the point is valid and they often 'change their mind'.)

I would ask to speak with the manager even before the bill came I would have asked when the waitress got snippy about the veal.

I have to agree with a lot of the other responses here. I used to wait tables also. I am a generous tipper, usually leaving at least 20% if not more. I would definitely talk to the manager and calmly explain to him the problem I had with the waitress, service, and the food. If he is not willing to take care of the matter, I would make sure to take down names of everyone involved, and get in touch with the store owner either later that day or the next day. If it still is not taken care of, I would never go back to that restaurant, and I would make sure that everyone I know is aware of the problem with service there.

First of all, service or no service, it's up to the CUSTOMER to fill in the tip, not for the waitress to ASSUME that there will even be a tip. Secondly, if the service was that bad, I would not leave a tip, whether it was already filled in or blank. If she added a tip herself, I'd speak to her manager. I'd already be speaking to her manager about the lousy service anyway, and the tip would just make me extra mad.

I simply would not pay it. I would pay cash for the cost of my meal and leave. A tip is, by definition, a gratuity, which is given in gratitude for service. I don't believe that tips are simply deserved, but that they should be earned. My money is spent at MY discretion, not at the discretion of a business, period. If I had to pay by credit card, I would not authorize the amount of the tip. I am an extremely obstinate person and simply will not be forced into coughing up money for something that I don't feel I should have to pay for.

I hate not leaving a tip at all. I would leave a very small tip if it were my choice, although I've waitressed and know that's how they make their money. She should at leaset be friendly if nothing else! If I had no choice but to pay the tip, I would DEFINITELY be contacting the management. There is no excuse for her behavior and horrible service.