Self checkouts Friend or foe?

i understand totally with what u mean !!!But i think the self checkouts are based on also the customer's service,...wether he/she is in a hurry,...or doesnt want to wait in line.Also, so if they get over or undercharged, the individual can only blame his/herself........As far as technology is concerned,..we're in an exponential era of gadgets and technology,....which in instance, paves the way for conveniences such as this.

I think one out of 3 times we go through the self check cash there have been a problem or two usually with things like deli meat, or things from the bakery that are not always the same weight. the hot deli, chicken meals, those are always a we need cashier assistance. The only other time is when we have coupons, the cashier has to fix those up for us. At the one grocery store we have the self serve thingy's in there is 6 scanners for ONE cashier. lol. poor girls. I have been a cashier too so i know how grumpy people can be when your not going fast enough for them!! I was going through the self serve once, and a lady with a kid knocked over a HUGE display of chocolate bars!! and that B1TCH never even stopped to help the cashier pick them up. So i helped her. well i did most of it because she was so busy with the other customers. i thought HOW RUDE was that lady! its her fault that her kid knocked the stuff over!!

The only problem that I had was the belt would jam or it could not find the item and kept telling me to put it on the belt. It said to put coupons in the slot, but would not recognize that I had done so. I do use them some, but only with small orders with cash.

honestly im not familiar with the term since i havent work as a cashier yet..but experience once when the cashier had an error in punching or whatever..somebody came by and do some corrections..is that what you mean??

I havnt really had a problem using them. I did when I first tried buying produce and going through a self check out. I had no idea what to do and had to have that cashier the stands at the end making sure ppl dont steal come help me. But now i got it and I dont really need help anymore.

I have heard of the self checkouts, of course, bella, but I've never had the opportunity of using one of them, lol. It sounds to me like they are not entirely a "stand-alone" thing if you run into snafus and have to wait for assistance when using them. But, what else could you expect from an application that's run by mechanics. As slow as the regular checkout can sometimes be, I think I'd prefer to stick with that.

I LOVE the self checkouts!! I don't know why.. but IO do... and no I have not had any problems (YET) with self checkouts... I usually only use them when I have a few things... and I know that I shouldn't have to have an over ride or anything! have a good day! :-)

If I have only a few items I will use the self check out if there is a line at the other check outs. I hate some of them though, esp. the one at Kroger. The one at Walmart is not so bad. They use to have some at Kmart here but they got rid of them. I think that's the place that needed them the most cause they always have so few checkers.

I have not seen any self checkouts up here at the stores I shop at, Safeway and Stupidstore, I mean Superstore, and Economart and Sobeys. I would not like them myself, because what happens if they suddenly change the price or if there is old stock at a lower price, and new stock at a high price and they all look the same? It sounds that they are more trouble than they are worth. I would rather see the cashier as I can talk to her if there is a dispute. I cannot hold a dispute with a machine.

i never was a cashier..much..but i did work as a bartender..and sometimes i got to drinking my mistakes..that what i was told when i made a mistake..lol..and these guys would say..how come evry round of drinks we order you charge us a different amount?..well, ok..the drinks are on the house..lol..i learned never to drink on the jog..because i was poor in math anyway but i very seldom go to the self check out..as i don't think about it unless their is a big line in the regular lines

I like using the self check out when I only have a few items. Most of the stores around here have taken them out though. Schnucks in the only place that still has them. Usually when I go there I end up with a cart full, so I don't get to use them.

I absolutely love these things! Where I'm at it seems people are intimidated by the process. Score one - virtually no lines! I have noticed that the few who try can't seem to understand the process or instructions and start over several times before asking for help. I don't scan as fast as someone who does this regularly, but as I do, I start deciding which bills to pull out of my wallet to pay for the purchase. Score two - no verifying I exist and that the account is indeed mine and that these are legitimate coupons. I see the total, slide in the cash, get receipt and slip out the door. Score three - no impulse items adorning the register to make for lookyloo last minute purchases that hang up the line! 'Nuf said there. Some people say that this is putting people out of work. Maybe. I think it frees up some of the staff so that other important processes can be addressed to keep the store looking better and restocked sooner. I dunno for sure, but if I were managing such a place, that's what I'd do.

I loved the self checkouts they used to have at my Walmart they don't have them anymore. I liked being able to buy my stuff without the cashier having to see all of my items. I always made sure if I bought a cd or something to run it over the descanning deal. I never had any problems with the terminals so it was great.

I've learned through my experience that the self check out lines take longer to get through then the lines manned with cashiers. Because every other person in front of me has to wait for a cashier to come fix something. I use them only if they are empty when I get there an I have less than 5 items.

I prefer a human to a machine. My vision is not very good, so I am liable to goof up, because of that. I would much rather deal with a human being, who should know what he or she is doing.

We've had a few problems with self checkout so we don't use it very often. The main thing we had trouble with was bagging the stuff. It would miss calculate the weight or something and then it wouldn't work. And a few times we had stuff that wouldn't scan and we didn't know you could just punch in the number so the poor person had to come over and do it for us. We usually only shop for big grocery trips so its easier to just go to the regular check out.

I have never had a problem at all. I love the self checkout. It's the only way I go anymore. I don't like to sit in a grocery store any more than I have to. In my store anyway, there is always someone readily available to quickly fix things if you do have a problem.

I know what discussion you were referring to in your description because I also participated in that one. This discussion has made an interesting point. I never thought about self-checkouts from the other side! The only problem I've had with one is when I had fruit or some other kind of thing that had to be weight. I didn't know where to find the product code or number to punch in the machine so it would know how much to charge per pound. I know it was a quick-fix for the associate, but I'm sure it would be a pain having to do that all day long! I've never worked at a grocery store, but if I had that job I'd probably have very little patience. I know associates have to realize that we ignorant shoppers don't always know how to run the complex machine (LOL), but wouldn't it be a lot easier if everyone could just complete the entire checking-out process by themselves? In a perfect world...(LOL) Well, I supposed it would be a lot harder on the grocery store employees, but I still love self-checkouts. I used one just yesterday! It was very nice. My prior experience has not discouraged me from using them either. Great discussion!