tip or no tip...waitress or waitors..how do you tip

If she had a table that size and others you cant blame it on her. Remember she is just doing her job. If it was taking the kind of time you are saying did it not occur to ask another waiter or for a manager? Because there is absolutely no way I would wait 2hrs for food and not walk out. I noticed a lot of people tend to exaggerate times. There is a time that goes into our computer when the food gets put in and people will be like we have been waiting 45mins and it has been 15. Same thing at the host stand we right down the time they come in and they are like I have been here 30 mins and it has been 10-15.

You honestly waited 2 hours for food? Honestly? You didn't say anything at all, to anyone? Sorry, but on a busy day, if you say nothing and complain to other people afterwards it is your own fault. Human error happens. People have a tendency to exaggerate when they are hungry. At a place I worked once, the time got printed on the receipts. Now, we had this one customer that claimed he had been waiting an hour for his food. I told him he could have a refund and eat for free, all I needed was the receipt. Not only could we not give refunds without receipts but I could check his timing. I didn't actually care whether or not he got a refund. He could have eaten for free everyday for all I cared (I had issues with management... don't ask). However, I KNEW he had been sat down for only 15 mins, 20 mins tops; I had seen him come in. Given the receipt I would have happily given him his money and said; "Here's you refund and your food sir, though your receipt says you have only been waiting 15 minutes." People exaggerate. And just because food is late does not mean it is the waitresses fault. A table of 16-20 people? That is bad management. Speaking to a manager, and yelling at them will not only get you seen quicker, get you free food and possibly make them think about reorganising their staff but will also cheer up the waiters/waitresses. Because believe me, serving a**hole customers is one thing (and I have seen girls in tears because of things customers have said to them), having to put up with stingy, incompetent bosses is worse.

My policy is NOT to top, and if the people object I tell them to take it up with their bosses, whom they are probably too intimidated to talk to, so they take it out on the customers. I am not going to pick up the slack because their bosses refuse to pay them enough.

I have to agree... the tip goes with how well they did their job. I know we watch the food come up most the time... and if it sits there.. then it is the watitress fault... but if it is the cooks fault then we don't blame the waitress... cause there is nothing she can do about how slow the cook is! but yes.. if they are on the ball and do their job they get a tip... otherwise... nope!