If any of you sold things on auction sites ,did you have any awkward customers??

I have been selling on ebay for nearly a year, the one customer that sticks out in my mind is a man from Italy. He bid and won an item from me, and at the time there were postal strikes and so there was going to be a delay on posting his item. I emailed him and told him the situation, to which he emailed back and told me I was wrong and that the strikes had ended. So very politely I gave him the Royal Mail web address and told him to look on there and it would prove that I was telling the truth. So he seemed ok with that. Anyway I went to the post office once the strikes were over and posted his item, a few days passed and he emailed again, I have not received and I said well it will take a bit of time as there is a backlog of mail from the strike. He emailed back saying that everything else had come through that he had ordered and that I was making excuses and had not posted it! So I scanned and emailed a copy of the certificate I had to proove I had indeed posted it. Not enough he emailed and said that he was going to report me to ebay for ripping him off. I told him fine if that was what he wanted to do then ok, but I said, you have to remember that it has not reached its limit of how long ago it was posted, I said if it has not arrived to you by a certain date I will refund you. He did not get back and so I assumed he was happy with that. Anyway the day I had given him came and I was really nervous, and he left it until late in the afternoon and then said oh its arrived today. Then he left me feedback on ebay and had the cheek to email me and say that I should now leave his feedback straight away after all I had put him through!! I was fuming.

Once I was selling an ink cartridge on ebay and the item name was 'Brand new ink cartridge new in box hp#(something)'. The price was only $3 and this one guy sent me about 20 questions. First he asked if it was brand new and I figured maybe he just overlooked the title, no big deal. Then I got asked the color it, the model number, what printers it fits, how much it weighs, if it works, and if I would ship it overnight for only $5. Why would you need a printer cartridge the next day? Anyway, he just kept asking so many questions that were ridiculous and the best part is; he ended up not even buying it. There are some interesting people out there.

I have been very lucky in my years selling on eBay and only had a couple of difficult customers. One particular person seemed to think that because they won the auction at ll o'clock on a Saturday night I was going to be able to get their item to them by Monday morning. It took me ages to make them understand that the postal system simply doesn't work that way. Eventually they realised that it was physically impossible to get to a post office at almost midnight on a Saturday night - LOL

I had one guy that told me that my item would only cost me 75p to post where I had stated it would cost £1.00. I had it on buy it now only and he seemed to be the only one after the item. I put the price up by a pound, reduced the postage to £0.75, and he still bought it :)