Ranting...about KFC

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What I am going to share to you happened yesterday but I really did not have the time to post last night. My boyfriend, my sister and I brought my puppy to the vet yesterday for one of her shots. Unfortunately, the vet was not around. We then decided to have snacks at KFC which was very near the clinic. I offered to place the orders for us while my boyfriend and my sister waited outside with the puppy. While on queue, one of the customers was complaining about how long his order was going to be served as he was told that it would take 55 seconds and it's been about 5 minutes or so. The manager immediately told him that he had to wait for a few more minutes and that really pissed the customer off. Then the manager commented "We can't prepare your food with magic you know." While the crew laughed and chuckled, I did not find that funny.Upon placing my order, the cashier told me that I will have to wait for the other food for 10 minutes. So I was given the drinks, mashed potatoes, french fries and the other orders. I brought the food outside for us to eat while waiting for our Fun Shots. When we were about to consume the food on our table, we called the attention of one of the crews to follow-up our order as it was already almost an hour of waiting. It took a while until she came back only to tell us that there was no pending order for us. My boyfriend went inside to check on our other orders. He'd been there for almost five minutes and when I turned to look at him, he gestured for me to approach the counter which I did. The cashier from whom I took the order, the manager and the supervisor were talking to my boyfriend and were telling him that they did not have any pending orders from us. They were looking for the receipt and we told them that they did not give us any since that was their basis for pending orders. They insisted that there was nothing for us in the pending list. I was really furious! I reminded the cashier that he told me to wait for 10 minutes for the remaining orders. He told me that if there were any then there was no reason for him not to give us our order. After few more minutes, he was handing us two orders of Hot Shots. I told him that I ordered for two orders of Fun Shots! Well, I simply showed them how angry I was. The customers on queue as well as those who were eating were just staring at us. What made me more furious was that they did not even apologized for what happened. Perhaps, other customers on queue did not want to experience the same thing that happened to me or even the other guy who complained about the 55 seconds thing decided to leave their line and moved to the other fastfood commenting on how bad the service was. I swear never to eat in that establishment ever again. I mean they have other branches in the city that could offer better service.