Difference between Govt office and a private office?

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coming down from a govt office. thought it will be gud to have a discussion on this issue. what i felt today, although not for the first time is that in govt office nothing can be managedand in aprivate office everything can be managed. i had to take a govt publication, but the concerned person already left at 12.00 noon, i reached the office at 4.00 PM. the prson in the office said as the concerenbd person is left so the publication can not be given today. come after 4 days. if it would have been my office .it wold hever never happened like that (private one). is it the problem only in india or everywhare the same scenerio?