Online Chatting ?

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Everyone is online surfing and mostly chatting..be it schools, colleges, offices at home...........it seems more then 85% are online only to chat away. Chatting to friends n family is alright....but what about strangers??? Goin into a chatroom filled with a bunch of strangers you dont know....for all u know there can be a crack out there to get ya. So whats with the chattin craze that to ppl you dont even have a clue about?? how do U make friends?? and sometimes u end up meeting your best friend online?! so how far is online chatting better or worse then actual face to face communication??