parking ticket appeal

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hello, can anyone help! I've been having a bad week where I've received 3 different parking tickets and I have paid off 2 of these when the 3rd one arrived I was parked in a bay on a quite road for an overall time of 15mins delivering to a customer it took me 4-5 mins to serve the customer then the rest I had as break. these details was logged on a company sheet. however, the letter states I was meant to be issued with a ticket after 3mins of being in the bay. one month later from my company I received a A4 size letter of the penalty notice sent from Westminster Council on ringing them I was told that the ticket you received was issued because you were doubled parked. I told them that - 1st I never so a parking attendant. 2nd I didn't received a ticket. 3rd I know for a fact that they could never be photographic evidence of this - to which he replied they was no picture taken. so for anyone who sees this, can you help me fight my appeal & put an end to this unlawful doing!