Do you have a horrible neighbor that makes your blood boil?!

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We live in an apartment complex on the second floor so, of course, we have someone living below us. Now, I know what it is like to have loud upstairs neighbors (and I mean super loud) as the last complex we lived in I had a couple living upstairs who had loud parties every week where I would have to call the police, sometimes several times in one night. They let their dog urinate on their balcony, which dripped down onto our patio! It was gross. One time, the husband got drunk late and night and he jumped off their balcony because his wife did not want him to drive. I had to call an ambulance for him. So, as you can see... I know what it is like to have bad neighbors, so I wouldn't dare be rude and inconsiderate to my own neighbors. Besides, it is just not the kind of person I am. I am a fairly quiet person. My husband is in dental school and therefore studies in any of his spare time. My 13 year old son is pretty much like me and is shy and quiet too. I have a miniature schnauzer (about 15 pounds) and a cat. Our complex allows any size dogs and cats, up to 2 pets per apartment. To make a long story short... since we moved in almost 2 years ago, our downstairs neighbors (a couple about 50-60 years of age) have asked us several times a month to stop doing this or that. Their most frequent complaint was noise. My dog barks a few times a day when he hears something outside, but generally I make him stop immediately. He runs around the apartment a little and plays with our cat, but really how much noise can a 15 pound dog really make? It isn't my fault if the apartment complexes do not have good sound proofing. It got so bad with their complaints to us that I became extremely anxious about anything and everything that made even an ounce of noise at home. Normal things, like closing a drawer, walking across the floor, and getting a pan or pot out of our cupboard in the kitchen became very nerve-racking for me. It really stressed me out. Now, about a month ago, the complex put a letter on our door. It was a Notice of Lease Violation. It had several things checked off that we "supposedly" did to violate our lease, including loud music (Note: we NEVER play music in our apartment - don't even own a stereo), disturbance, and excessive noise. I was soooo annoyed and upset. I immediately went to the manager's office to complain and to deny all allegations. Does anyone else or has anyone else ever had a problem like this which was not at all true? HELP!