Comcast Cable good or bad

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I have had Comcast Cable for about two years now. I have not had a full one week of internet service. So, I moved my internet service to the biz side of Comcast and now the service is working great. I get 12megs download and 3 megs upload. The best thing is that I get a 24 hour turn around time on outages. Now that the internet is working great I have a cable box that keeps unauthrizing its self. It has done this 5 times with in the past week in a half. I call Comcast Cable about this problem and only after the fourth time they are sending someone out to replace the box. The box that I had before this one did not work right, as it would not record shows and when it did the picture would be blocks. They tried to tell me that it was my TV. HaHa, funny because I just got the new HD TV. When I told the tech that the box needs to be replaced, he told me of a trained tech states the box did not need replaced then I would be charged for the replacement. I told him that due to the fact that I am disabled, I think that the Americans with Disabily would love to hear this. Well they replaced it. Now they are comming out this afternoon to replace the box for the third time. I would like to how who else has had problems with Comcast? Can you tell use what happend? How did you fix the problem?