How to Respond to a Customer Complaint
@mayankbhushan (398)
India
June 20, 2008 1:21am CST
When customers complain and they are not handled properly, you risk losing business and lots of other customers because they are likely to tell their friends and neighbors about a bad experience. Handle the complaint properly and you turn the situation around and make a customer for life who will sing your praises to others.
1 response
@StarBright (2798)
• United States
20 Jun 08
As a store owner, I can vouch for that. That is why we do everything in our power to avoid customer complaints.
