how do you respond to someone who is apologizing, and you are still upset?

Sometimes it just takes a while to calm down. In which case, I may say "okay" even though I don't feel okay yet. But other times, I will tell the person I don't accept their apology because I feel it's insincere. I usually feel that way when It's a case where they have made the same offense over and over. If you keep doing it and you know it upsets me, how can you be sorry for doing it. And I tell them exactly that. My boyfriend told me that this attitude is vindictive, but I don't think so. I think it is cruel to keep saying I'm sorry for something that you know hurts me but yet you keep doing it.

ah...it is just a feeling problem.I think it id not diffficult to resolve it.and i think if he really realized his mistake and apologied for you.it proved that has a good attitude to improve it or make it better.so why not forgive him? no worries.just forgive him it is right..

Of course I will accept the apology since it is due me and i will not pretend that the apology sets everything to right. On the contrary, while i'll accept the apology and i still feel upset about whatever it is that upset me, I will be very frank in saying so and giving the person a piece of my mind as a forem of advice.

I will not show that I am still upset. Instead I will verify whether the person who is apologizing is shedding crocodiles tears or not. If not,of course I will forgive him.