Our phone is working again!
By Bd200789
@Bd200789 (2994)
United States
July 23, 2008 7:06pm CST
Our phone hasn't been working well lately. Every time we tried to call someone, there was so much static on the line, we couldn't hear what anyone was saying. We called Verizon twice, and they said there was nothing wrong with the phone. Finally, Dad sent in a request for a technician to come by online. They were supposed to come Monday night, but didn't come until this morning. The first person didn't know what was wrong, so he had to get someone else to look at it. That man left a little while ago, saying it was there cables. I just got a call from Verizon saying they had fixed the problem. I'm so happy. I can Mylot again!
3 people like this
9 responses
@bensonshen (102)
• China
24 Jul 08
Wonderful! Actually, I am suffering from a proble, something like that you talked but the defference is that I still can not work it out. That is, every time when I begin to surf online the problem as you mentioned will happen on my telephone and after I shut off my computer, it will disappear. I think it is because a conflict always happen between the signals of the net and the phone so i have got used to using the mobile phone instead of the fixed phone
2 people like this
@gemini_rose (16264)
•
24 Jul 08
Ours went like this recently, it was a pain because I could not make any phone calls or anything and it was interfering with the internet a lot too. Luckily it just turned out to be the connection box and we were able to fix it ourselves.
1 person likes this
@ch88ss (2271)
• United States
24 Jul 08
That is great. That is odd that they claim to tell you nothing is wrong with the phones when they could have easily checked and realized the cables were a problem.
I guess they try to save that trip so they don't need to pay for it unless customer insists and call someone to come out and get it done.
1 person likes this
@Remembering1996 (2219)
• United States
24 Jul 08
It's good to hear that you got your problem resolved. I was useing veizon a few months ago but endedup changeing services because I had the same problem as you were but mine was constant and verizon said it was fixed when it wasn't. I am now with comcast and much happier better service and no static
I hope this dosn't happen to you again and good luck.
@metschica25 (5399)
• United States
24 Jul 08
Hey
That sure can be a pain in the bum if you need to make a phone call , and just wanna chat it up . Thankfully , we have 2 lines one for the computer and one for the phone . On a stormy day our phone line always breaks up , and static . I work from online so it is so hard when something like that happenes.
Glad things are working again
@tamarafireheart (15384)
•
24 Jul 08
Hello Bd200789,
Thank heaven for that, I will be puling my hair if I can't gent on to my lot for a few hours let alone few days, these people why do they take long to do anything, anyway welcome back and keep Mylotting.
Tamara
1 person likes this
@Thoroughrob (11742)
• United States
24 Jul 08
I am happy for you!! We had trouble with the internet and it took someone coming out 3 times before I finally got someone to actually fix it.
@suspenseful (40193)
• Canada
24 Jul 08
Good thing you got it fixed. I guess you meant that your cable connection was not working. Where you using dsl or cable? Sometimes the cable wears out after some time and you have to watch to see if none of the cables get twisted or broken. That happened to us, but it was the one to the keyboard of our computer. I cannot understand why that kept you from myLotting though.