When there is power outage...

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When I arrived at home this morning, there's no electricity. I asked my husband what time the electricity went off. And, he told it's around 5am. I arrived around 8am. It's already lunch time, there's no power yet. Came afternoon like 3pm, no power still. I was really having a hard time getting myself to sleep coz it's too hot. I think, it's already 5pm when the electricity went up again. It's like 12hours of power outage. We never called the electricity supplier (MERALCO) why there's an outage for 12hours coz we're aware of the situation. I mean, there's heavy rain accompanied by thunder and lightning last night that could be the cause of several power outage in our area. That's why, we did not inquire anymore. We just waited until the electricity was resumed. I once worked in a call center of of that particular electric supplier (MERALCO)as a Customer Service Representative. During rainy days and times of storms, we'd been receiving bulk of calls from different people inquiring why they don't have electric current. That time, I sometimes got irritated with some calls, inquiring why they don't have electricity. Are they not aware of what's happening outside their house when there's heavy rainfall accompanied with thunder and lightning and storms and they still need to ask what's going on? Why they don't have electricity? How about you? Do you still call the service center to inquire? Your thoughts...