This is frustrating

@jsmith12 (438)
Canada
August 7, 2008 5:02am CST
I bought a pair of games from a seller on Ebay, and they were used. Just received said games today. Problem is, he reversed the roman numerals in a name, so rather then get the 4th game in the set, I got the 6th. At first I figured it was an honist mistake, as the guy has a ton of positive feedback, and when I looked at the negatives none were about this sort of issue. Then I start reading though, and find out EVERY TIME he advertises this particular pair of games (FFIV and Zelda) he ALWAYS ships out FFVI instead of FFIV. And he's sold about 6 of these packs before. Why the HELL dose he keep putting 4 in his ads rather then 6? It makes no sense! So I've written to him on the issue as I only bought the pack for FFIV, and not Zelda, and he says ship them back and he'll refund me. I'm waiting to see if he'll pay for return shipping AND refund my original shipping costs, because otherwise I make nothing from returning them. (Games came from overseas, cost me 10$ to buy, 10$ to ship. Return shipping will be around 10$) If he won't, I'll just keep them because it will cost me money to get a refund. But I'm upset that I spend this money to get one specific game, and end up with two games I didn't want.
1 response
@dizzblnd (3073)
• United States
12 Aug 08
If you haven't already file a "significantly not as described" report. The process is in this link http://pages.ebay.com/help/tp/inr-snad-process.html#opens. If you paid via Paypal.. you have 45 days from end of auction to file a complaint. You have 60 days from end of auction to report. Chances are you seller knows this and is just stringing you along until your time to file runs out. Don't let it happen. Watch the deadlines during the dispute process. Then give him another negative. In the future, be vigilent, check feedback BEFORE you bid. If you ask questions to the seller, keep record so that if something like this happens again, you have back-up proof. Good Luck! Keep us posted
@jsmith12 (438)
• Canada
12 Aug 08
Ends up the games were counterfeit, so I can't leave him a negative. Auction was pulled, either because I alerted them, or because Nintendo had them pull it. Yes, I got Nintendo involved at the point it became apparent he would not give me a refund without shipping the games back. So leaving a negative is unfortunately out of the question. However the paypal dispute I opened seems to say I'll get the money back, but it's said that for a few days now. I'm waiting to see what happens, as I don't have the money yet.
@dizzblnd (3073)
• United States
13 Aug 08
Did you escalate the dispute to a claim? That would speed of the process If not, do so, and if it won't let you escalate, call them and explain the situation. Good Luck
@jsmith12 (438)
• Canada
14 Aug 08
Nope, because he said he'd pay me, and they closed the claim, there's nothing I can do but wait. The email said 5 business days, which puts it at this Friday. So no one's going to do anything before then.