Delivery Services

Hi there sunnflr A company on two seperate occassions supposedly tried to deliver a pakage to my door. I was in on both times when I saw a note on my doormat saying that they had tried to deliver a parcel but I wasn't in! I was, and the doorbell never rang and there was no knock at my door either, neither am I hard of hearing. Needless to say I was angry and told them so when I had to ring them to arrange for them to re-deliver. They didn't appear to have any reasons as to why this happend!!

heck i don't even get a knock on the door. i live in an apartment building and when anyone at all gets a delivery, even when the package shows the buzz code the delivery people don't buzz. you will see them walk into the building with it and walk back out, all they do is stick the sticky note thing in your mailbox and expect you to go get it. i've even seen people put up a note at the front door saying that if a package arrives for soand so please buzz whatever number they wrote. it will be on bright coloured paper and written in thick magic marker and the delivery place still won't buzz them.

that sounds strange. i thought that these big parcel companies wait for someone to get out of the door to get the package personally when delivered and that you have to sign a piece of paper saying that you received the item yourself. i do get stuffs from these delivery companies and they do let me sign a piece of paper. they don't leave my stuffs behind. if noone's home, they will try to call me or my boyfriend to tell me about the package.

I find the more important the package the more apt they are to leave the package unattended on the porch. UPS once left a 1000 dollar package at a gate at the end of my driveway half a mile from the house but they won't leave a small box with a video game on the porch. I find them sooooo irritating.

I agree! I get so angry when I hear the doorbell ring and I practically break my neck getting to the door, since it takes me longer than usual because of my health conditions and my knee problem. When I get there, no one is there, or the truck is just pulling away and the driver smiles and waves. Grrrrrr!! I remember the good ol' days when they'd wait. If no one answered, they'd leave a note. Sometimes you'd have to reschedule the delivery or they would give the package to a neighbor with that information on the note. I agree with you that I really hate this new 'system' they have! I'm fortunate to live in an area where there is little chance of anything being stolen, but there are many people who live in cities or in high-crime areas and the chances of their package being stolen are pretty high. And the weather! Nope, they don't care at all if your package gets soaked! It erks me so much!!! You DO know what you get when you combine UPS and FedEx, don't you? FedUP!!!

yea ups get on my nerves to i dont know where your from but im from new york it is mandatory that we sign for our stuff to make sure we got them, they cant just leave stuff on the door thats against the law in new york. how ever if your not there then they have to leave a note and well go pick it up at the post office. but the main reason why ups gets on my nerves is that when they get lazy especially if you live in a apartment building they will leave a note in front of the building and say that they came just so that they dont have to go upstairs!!!!!!!!!! so now i have to make that trip to the post office for nothing!!! fed ex is more on top of there game in new york but i really hate when ups does that. its happened a few times to me my friends and family!!!! any way have to go... im on my way to the post office!!!!

They started doing this about ten years ago. I think so it would be better for the customers and not having to go to the office and wait in long lines which was truly frustrating. But what if it is something of value. They leave it right up in plain site where any one walking down the street can see it and someone might just nab that package and be off with your goods. So I really do not like their new policy

Personally I think it's more inconvenient if they leave with your package when no one is home. Then that means you have to wait longer to get your package simply because you have a life and can't be home every second of the day to get your package. We live in the middle of nowhere almost so if they don't knock and leave the package there isn't anyone too close that will pay attention to whether or not we're home or if we get the package. I do agree that if you live in the city or something that's an issue but where we live, we're so far away from terminals or something to get our package it just isn't worth it.

I've actually never had them do that. They've always taken it with them only to bring it back later. I don't know why they don't do that for you anymore. But I'd be just as angry as you if that happened to me.

Haven't had any thing delivered by them for awhile, but I bought some thing that doesn't work and bought the warrenty and was sent a shipping label for UPS, I took it to the UPS Store yesterday, and I ask if it needed to be in another box and she said she would recomend it, she said she could put it in a box for me. Now mind you the box needed would be about 4x 8 inches, she said ok $9.95 for the box. I nearly fell on the floor, I said you got to be kidding, it is a box, don't need no packing. She said you want to send it or not. I said NO THANK YOU, I will find my own box. That is redictless for a box. I do know they leave the packages by the door, my question if someone steals it who is responsible to replace it. You didn't sign for it so they should not leave it out in plain site.

We get UPS and FedEx packages 2 or 3 times a week as my husband's "office mail" is sent here to our home. It is apparently customary for the delivery guys to knock and then leave. This is also the way they do our deliveries. They ring the doorbell and start walking out the lanai door. (We have an enclosed screened lanai on the front of our home.) I think it's just their way of letting people know they've got a package on their doorsteps. I guess I haven't given this much thought as our lanai is enclosed and keeps the packages out of the weather and that people cannot see in the lanai on the street so wouldn't know anything was in there unless they walked right up to the lanai.

Leaving the package at the door I can handle but when they leave the slip and you have to go pick it up, that is a pain! I hate that too. I understand they have deadlines but it would be nice if they'd make a little more effort to be sure somebody's home. FedEx will actually allow you to say they can just leave the package but UPS won't if a signature's required.

Hi my friend, I know just what you are talking about. I'm always ordering things online for example food and supplies for my leopard geckos and most the time the door bell rings and I rush to put something decent on and get to the door and they are speeding away. Luckily, they don't very often come in the mornings when I'm sleeping. I'm a night owl and keep my hubby's night shift hours so I sure wouldn't like having to get up and run to the door then. They do tend to get here in the afternoons. At times, I personally wish they would just leave it and go. I have a covered porch that hardly ever gets rained on unless there is a big storm and I don't think anybody would steal it in our neighborhood. I do see your point though that most people would rather personally accept the package from the delivery man or they just leave a card and you can go pick it up later. [i]Happy MyLotting, Char[/i]

Well it is a problem,I think. You know their speed of delivery is high,but it seems that they just care about the speed and overlook the service. You can try to give them some advice on Internet or by phone.I hope these will work.

They do this to us too but I really don't mind because we always get the package right away. Sometimes they are nice and leave it in a place where it will not get rained on or anything. I think it's a lot more convenient than having to waste gas and go pick it up...especially with gas prices these days!

i think they do like that now because they have recieved complaints from their customers that they dont wanna go to their to pick their packages up ...

This happened to me a couple of times too.The last time it happened my package never arrived but they swore they delivered it .Well the package had about $2OOO worth of stuff in it and I was SO mad.Basically it took about a month to find out where the package was and by that time I was ready to kill all..lol but yes i hate them too.:]