The only Bank i can get my money...

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since i joined here in mylot, the only easy way to get my earnings in paypal is through Union Bank of the Philippines. My earnings are not that big though but it is not that small too. If you'll convert dollars to peso, it is already a big amount for me. I already raise lots of funds in my paypal account and now i want to withdraw it to my bank account. since its my first time to withdraw my funds there are lots of new terms for me to fill up just to get my money. i tried million times calling the customer service of union bank to help me with my transaction but their line is busy. for 10 days already, still i can't get through their line. (maybe it's the way they really give their service) so what i did, i just input the numbers and information that i think they need and i waited. fortunately, my transaction was denied. Paypal said that the account information i gave was invalid. and they deducted 250 pesos about 1.50$. and until now i can't think of what to do. still i can't call union bank's customer service. if you have any idea how to do this transaction, please do help me! what is the account number they are asking? is it the same with the card number? paypal is asking for 16 digits, and i gave them the card number since its the 16 digit number? i also have 12 digit number below my name, is it the account number?