GOT PROBLEM with PAYMENT using ikobo

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I got this message from mylot 3 hours ago:"Incomplete payment information. Please login to your username and update your payment information. We are unable to process your payments until you do so." I already have an account with Ikobo but no credit card. I do not know how to get one. I can access my profile but can not add new recipient. What did I miss? I am lost here. What do I need to accomplish to get paid with ikobo? Anyone with similar problem? I would appreciate any help.