Why do rude people think being rude will get them anywhere?

I used to manage a fast food restaurant and I have dealt with my share of rude people. The lady that trained me from high school til I was an adult and took over taught me one important rule about customer service. You don't know what happened to them 5 min before and you dont know what will happen to them 5 min from now, although it may not be right to take it out on someone else, it happens. They could have lost a love one or just found out they have cancer kill them with kindness. I live by that and it has gotten me far.

To be a cooperative is some time misunderstood and people use to take benefit of it unnecessarily. I do not say that one should not be cooperative with the fellow person but one should be moderate so that other's feelings are not hurt at the same time. Rudeness represents negativity and negativity never pays where as in the positive approach you always get praised of.

I've never seen the wisdom in rudeness either.. And when I see other's do it, it makes me cringe.. I mean, as ya say, what's the use.. Me, I'd rather smile at someone.. say hello.. say thank-you.. I just don't get that other stuff.. Not to say I've never been in a rotten mood before.. but even if I get impatient I try not to show it to someone else.. I think of it as we can go through life cursing others.. or blessing.. (Even if I wasn't aware of the laws of reciprocation I'd still rather smile than frown at people..)

Rude people get a long stare at me and I do not tolerate rudeness where I work. Well, I'm the boss after all and I seldom encounter rudeness but I will not allow rudeness to pervade my work area. Cheers!!

Rude people don't do much for me either. So I try not to be rude to anyone. I've learned that I get much better service by being pleasant. Even where there is a problem I usually can resolve the problem to my satisfaction by being courteous and pleasant. And when I can't, I say, well you can't win them all!

more than me..I really hate rude people. and as much as possible i dont want to encounter rude people along my way..but we couldn't avoid them. everywhere we go, rude people are presence.

I think people act that way because they think their rudeness will intimidate and scare people into giving them what they want, when all that's really going to happen is that they will end up annoying everyone in their path, therefore getting just the opposite of whatever it was they wanted in the first place.

i hate rude people too. but when you're at your job, they always say 'the customer is always right' ...ha i never liked that line when i was on the reciving end on complaints. i used to work for an IMAX theater. we mostly had tourists as customers and we made it clear that the sound of the imax is very loud and in the opening of the movie we always say not to have your kids near the speakers and if they get dizzy...so on and so on. so i was in the box office and a lady comes out, 10min before the movie ends demanding a refund. i was shocked, tried to keep a smile while she's screaming at the top of her lungs while i have customers waiting. we give refunds ONLY of they leave before the 1/2 way point of the movie. she was swearing with her kid next to her saying to was too loud for her children so she had to leave. so i had to call my manager down to calm her down because she was keeping us from making any other business. sometimes, i just really want to punch or yell at some of these people. its true, they just want to feel powerful for get something for free when they act up like that. i've done my share of complaining but it was logical complaints and i was always nice about it. i learned that if you were nice then you would get more. and eye for and eye as most would say. i wouldn't want people to be rude to me so i won't be rude to anyone else. i try to hard to be nice even when someone is being a total jerk to me.

Not only are there a few extremely rude people at work, who are alwaysoffending everyone, but they tell me and other polite people that we're and we need to learn to speak up and abuse people to get what we want. I find them to be totally wrong -- Illy get what I want with no fuss. It's just a matter of being kind and polite!

Oh, I can occasionally be rude. It all depends on how I'm treated. See there are situations that can upset people long before you get to deal with them. Just yesterday I had to deal with AT&T. I had a problem with their online billing side for their regular phone service. You have to work your way through some weird voice prompted phone tree before you get a real person on the line, if you don't get kicked out before that. Three reps send me to their DSL reps. They just hear online and neglected the phone part. I was sent back each time. Twice I had a rep where there seemed to be a party in the background. He kept laughing. I almost felt laughed at. I finally reached the right person who insisted that my problem could possibly not have happened in the first place but how I wanted it to be resolved couldn't happen either. Bull, because I had it done before. She, too, suddenly just forwarded me to the DSL people, who of course couldn't help me. And yes, the next person who claimed it couldn't be done, I got angry with and asked for the supervisor. When basically declared I was stupid because what I wanted could possibly not be done, well he got to hear it and had to admit that no, he just didn't know how and didn't know who could because that's not in their department. Long story short, people who seemingly get the run around will take it out on the next best person.

I hate rude people. I have worked with people, being that I was a payroll administrator. You wouldn't believe how the employees would talk to me about their pay. I understand everyone expects their money to be correct, but these people are the ones who did not punch in or out, and I have no way of knowing what hours they have so I would process what they have. They would call yelling at me like I am the one who did not punch in. I couldn't take it for granted that they worked an eight hour day. Whenever I have a problem and am depending on someone to help me, I am as polite as I can be, because I want my problem solved, and being rude will not help me at all.

Hi, I don't particularly like rude people myself! There's no excuse for that kind of behaviour!! The big question is, why are they rude? Why do they behave in this way? I'm not making excuses for them but the only reason I think they would act that way is because someone has really peaved them off, either in the present or the past, perhaps childhood! And so, I guess you suffer the brunt of their hidden issues! It's not very pleasant anyhow when you have to deal with someone like that! I definitely come out with my Ps and Qs now!! Andrew

I also dislike rude people, nearly as much as I despise people who cannot comprehend the written word.

i alse hate rude people,too

I hate rude people too. It seems that respect has become rather expensive nowadays and hard to get from other people.

Hi whywiki. I agree totally with you. I hate rude people too. But I have noticed that some persons wake up in the morning only to offend another people, maybe it makes their happiness. I think that this kind of people exist in anywhere in the world. Very sad. Cheers and have a nice day.

Me too, I hate the nasty spirit in them.. But, I love them as a person.. I believe that they do it to be known.. They want attention that they are not getting anywhere else.. To me personally, they are viewed as being immature.. It makes others not want to be around you..

I believe they think that by being abully they can have their way. I also think it is a sign of low self esteem.

I know! I hate rude people so much it's not funny. I'm a police intern at my college, so you can imagine that I have a job that involves working with the public a lot as well. Unfortunately in the few weeks I've been doing this, I've had to deal with more rude people than I care to. Unfortunately again, tonight I had the worst of the lot so far. Tonight was a home football game at my college. Since I'm an intern, most of what I do involves directing traffic. Generally everyone is compliant with where we tell them to park. Enter rude people. Naturally, I was the one that had to be the brunt of it. Once the parking lot was filled up, we moved to this grassy area outside of the nearby baseball stadium. We were directing people to the other end of the grassy area to park (we start at that end with the parking). Everyone, and I do mean*everyone* was very plainly parking in this area. Then this couple, probably in their fifties, pulled in. I was standing in a particular area of the grass directing people to keep on moving when they suddenly got the idea "Hey! Let's do the exact opposite of what everyone else is doing and just stop and park here!" I motioned for them to keep on moving. When they wouldn't, I calmy and nicely told them that they (the police) said no one was allowed to park here. Long story short, the guy got angry and said "Park here!!!!" and the woman did, commenting "Well sh**, this is a spot, why can't we park here?" Well morons...to begin with, do you see *anyone* else parking here? What does that tell you? And then the woman actually had the nerve to complain to one of the officers (coincidentally the one I had been riding with on previous days) saying "he told me I couldn't park here blah blah wah wah waaah" and the officer answered "Well he's just an intern and he was doing what he was ordered." Woman: I don't care blah blah blah we're too lazy to park and walk ten more feet! It was honest to goodness pathetic the way they acted. My two year old niece acts more mature than the way they acted. And I'm not even exaggerating. I do mean that in all 100% honest to goodness truth. After they walked off, she (the officer I knew) basically said don't pay any attention to it and that was just how she is. Some people just fail at life, I guess.

customer service related are never easy and customers are difficult to please. when someone is in a position of such a job, he or she will encounter difficult and rude customers more in a day that what you and me will probably meet in a year. rude customer use aggressive scare tactics with intention to cause fear and alarm to the targeted person in order to get what he or she wants as they have the mindset that being loud and vocal will achieve their means. this does not mean they are necessarily right in their demands. when they cannot get their objectives, they will in turn cast abuses at the most immediate person they can lay their hand on or mouth at. in this case, it would be the customer service whom represent whatever product or companies they are engaged for. i agree with you that rationale and logical reasoning is a better means to resolve problems and confllicts and more likely to end in a way we wanted.