Very bad time for me! I have lost Rs2700 in ATM transaction :(

I had a similar problem a couple of years back. But the bank credited the amount in an hours time or so into my account. Follow up with your bank and I think they will do the needful. Dont worry, have faith....you will get your money back.

Hello subha. I am so sorry that you had such an unpleasant experience with the ATM transaction. But I think that the bank will surely handle it satisfactorily for it. Let's see what will be the result. All the best luck to you, subha.

thats a shame wonder who took your money. they have so many scam these day you have to be careful.don,t worry about your money your money has insurance on it and the bamk has to replace your money should be there tomorrow are day after depends on where you live.

A similar thing happened to my grandaughter. Her paycheck is direct deposited to her bank. The check had just been deposited and she went to an ATM to get some money.- to buy gas and it said she had insufficient funds. When she went to the bank they told her the money had been taken out to pay loan payments. She doesn't have any loans other than her car and it is always paid on time by check. Further investigation showed that someone else was using her name and Social Security number. This woman had a drivers license in my grandaughters name and had taken out $10,000 of loans in her name in 3 different states - 2 of which my grandaughter has never visited. The bank told her to contact Social Security and get her number changed. Well Social Security told her she would have to have an attorney do all this for her and if she didn't she would have to pay taxes on any earnings that were made under her Social Security number. Come to find out there were 10 people working in this country using her number - illegals I assume. This has been going on 3 months now and it still isn't sorted. They even have a private investigator working on it. The bank did what they could - they gave her a new account and number and a new ATM card but she still hasn;t got back the money that was taken out of her account - plus on top of the money she had to make a considerable payment up front to the attorney.

Don't worry, you'll get your money back. Too bad you still have to write a letter, a simple phone call should do.

WOW, I've never heard of this happening. I know it has to be hard for you to wait 8 days. That is a long time to wait for money that is rightfully yours. I am sure everything will work out and you will get the money back. just keep your head up.

oh..very sorry to hear about this..Hope you will get a positive reply from your bank..But many time that never happens..

wow that would be very upsetting! ive never had that happen to me, hopefully i never will either! personally i would have gone straight to the bank itself and sat down with someone about it! i would call them or go and see the banks customer rep. i dont think i could wait 8 days for them to "get back to me" by that time the whole thing could get lost in the shuffle!

I am so sorry to hear about that. I hope your bank can help you with this transacation. they should be able to see that you did not actually get any money from the ATM.

Are you able to go in to your bank? If so I am thinking you could resolve t his much quicker. Also if you need cash, you can write out a check and they'll cash it right there at the bank provided you have the money in there.

sad to hear that subha12, but i know you'll get your money back to you, do you keep the last receipt before you withdraw the Rs2700, i think you'll need it also to prove it to the bank that your money get debited...sometimes it really happens not only with you but in other people...but 8 days is too long...hmm...but if that is what the bank said you really need to wait...

Hi Subha,I am also going through same problem but it was just for about INR 280. Yesterday,I checked my account and they had deducted this amount from my account.I don't know why and they didn't even keep me informed.I am trying to reach Customer care but it is hopeless, you know how it is,right?This is just so frustrating for you,I know because I am also going through the same though I am lucky they didn't took away all the money.I don't know why they have deducted,nor they send me any written statement.All I did was I didn't withdraw money from my account for about 1 month.I hope there is no extra charges for not withdrawing money.Anyways,try giving them a call dear,do you have any customer care numbe?or if possible better go to the bank and inquire.I just hope,your problem gets solve quickly and you get back your money safe.

it was really a bad thing. that happened to me also a few months ago.. very disgusting, but what can we do? that was their policy. YES... you have to wait for a week of their investigation before your money comes back to your account. very sad thing right!!! but don't you worry because your money will be back soon, you only have to wait... okey... God Bless you...

I think there is a problem with the ATM and try to get a ministatement or the slip of the debit transaction again and produce to the bank. And you log a call thru customer call centre also by telling them that the money has not delivered to you. Its a short time suffering but i think you will get your money. Dont get panic but make follow up with bank if they not respond in 7 days write to letter thru' registered post to bank also.

that is awful 8 days is a long time call the bank

Subha this is so off putting! Did the bank authority contact you? Recently one of friends gone through same but the bank credited the amount within 7 days. Just keep pursuing, this shouldn't happen or else they would lose their reputation. Keep us informed. Good luck!

Oh you really need not worry about it! You willnot loose the money. Just simply go to your branch where from ou got isssued the ATM card and lodge a formal complint will the all the details where you have tried to get the money out with time and date. They will fix the problem within few days . This I am saying so confidently because I also underwent suchthing in the past where I was stuck by about 30,000/- rupees which amount was layer got credited to my account.At that ime I was out of station and fortunately I had few more ATM cards with me which have come to my rescue! Well it is not the question of loosing the money which bothers me but if suppose if I didn't have alternate resourses with me what would have happend to me ? So in nut shell I think India is still not prepared to Electronid money transation as we still have lot of old people as staff who are very inefficient in handling such fast moving electronic world! This is my personal feeling! What do you say ? It was indeed an interesting topic of discussion!

listen write to RBi and the Chairman of the bank cc to the branch head as well as compliance department of the bank. dont panic and dont juz curse your destiny these things generally happen the only thing needs to be done is good follow-up with these branch people. if you need any help i can try something.pm me.

i think you need not to worry, they will solve the problem, thanks

they should give you the details with in 24 hour if they have any system problem or else they should in form you immediately .if you are not getting any positive response from them you can ask them the OMBDUSMAN address who is a authorized person from RBI to help customer