What are your negotiation tactics ?

@alokn99 (5717)
India
October 16, 2008 3:04am CST
Negotiating our way while shopping or getting what you want with people is an art by itself. Some of us tend to believe that we are not good at it and hardly do it. But do try and recall the last time that you did try negotiating. We all have our own tactics that we adopt depending upon the situation but most of the times are not conciously aware of it. These are some of the tactics we use. Flattery:- it rarely fails Silence:-Inducing the other person to talk You can do better than that :Encouraging the other person Nibbling:- Asking for many small things one at a time) Take it or leave it: Only one option Putting all your cards on the table Breaking it off or walking away, Using the better offer from competition, Starting your way from down and then slowly moving up Actually there are so many more. In what way would you usually negotiate ? Man is an animal that makes bargains: no other animal does this - no dog exchanges bones with another.
3 people like this
13 responses
@James72 (26790)
• Australia
16 Oct 08
I think that you will find that many people use pretty much ALL of the examples you have provided throughout a negotiation process but they are just not consciously aware of it. Of course different situations call for different approaches and a savvy negotiator needs to be able to wear many hats so to speak. I am making reference more to negotiation in a business world here but a similar pattern applies to everyday life as well. Flattery is most definitely a commonly used style and we all seem to think that using flattery will win most people over. Personally I feel that anyone even slightly street-wise will see right through it though! lol. As far as I am concerned, the key to successful negotiation in ANY situation, either life or business based, is to ensure a win/win; and the only way to find this happy medium is to test the water with ALL approaches until you find what sticks. And they do have to follow an order too; the challenge is in determining what that order is. It is very unusual for something not to progress if both parties concerned are getting something of benefit. The key is like the lyrics from that Kenny Rogers song "The Gambler" ' You gotta know when to hold 'em, know when to fold 'em!
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@alokn99 (5717)
• India
16 Oct 08
James, You seem to be pretty savvy and good at the art of negotiation and it's not everybody who recognises this as an important skill.While its difficult to negate or ignore flattery,its important we don't succumb easily to it. Thanks for the great response. BTW: With your wide travelling and working experience have you noticed this skill to be varied in different cultures as well ?
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@alokn99 (5717)
• India
16 Oct 08
I guess it does get difficult and challenging as you move from one place to another. Thanks again James.
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@James72 (26790)
• Australia
16 Oct 08
It definitely varies a LOT alok. For example, the closer you get to South East Asia the more emphasis is placed on flattery, entertaining and being humble. Areas like the Middle East as another example require a far more aggressive and blunt approach in my opinion. It has been an ongoing challenge for me to constantly adjust for every country I travel to for business and I spend a considerable amount of time researching the business cultures of a country I have never been before prior to leaving.
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• Philippines
16 Oct 08
Well negotiating takes courage...You should show the other person what you can do and how well you do it. You should have confidence. I do that take it or leave it tactic as well. It works most of the time.
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@alokn99 (5717)
• India
17 Oct 08
Portraying yourself to be confident sure works in one's favour, Thanks
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@alokn99 (5717)
• India
24 Oct 08
1 person likes this
• Philippines
21 Oct 08
You're much welcome. Take care!
• India
16 Oct 08
i while purchasing usually try to build a rapport with the shopkeeper and try bargaining....sometimes i use cut throat competition for my benefit like comparing prices .....but most of the time building good rapport works because in today's world hardly people get time and even care talking to others nicely, politely and add rarely add humour....i talk blending all the above and it works!!!
@alokn99 (5717)
• India
17 Oct 08
Building a rapport,being polite and in other words getting friendly with the person sdoes work very effectively as a tactic. Thanks Rahul.
1 person likes this
@urbandekay (18278)
16 Oct 08
I have both my own strategy and my own tactics when negotiating. all the best urban
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@alokn99 (5717)
• India
17 Oct 08
It would be interesting to know this strategy and the tactics you use. Care to share them ? Thanks
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@munhozmib (3836)
• Sao Paulo, Brazil
16 Oct 08
Hello, Alokn99! Hahaha, it's fun to negotiate for what we want. I mean, of course we all can do it. All you have to do is convince the seller that he WANTS to sell the product to you for a low price. It's not through forcing him that you will make him sell you. Sometimes, the "take it or leave it" will just make him say: "Well, then I leave it". Nah, that is not the best way in the art of negotiation. You must find a way to put in his mind that you have what he wants, and that what he have is nothing compared to what you will give him. Then, my friend, the product is yours for a cheap price. Just don't bargain too much or you will lose it, though. Respectfully, Munhozmib.
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@alokn99 (5717)
• India
17 Oct 08
That is way to put it across Munhozmib. Thanks
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@belk89 (1103)
• Philippines
16 Oct 08
I negotiate by being friendly to the sales person. I asked the price and choose the clothes that i want. I usually buy stuff not inside the mall since you cant negotiate there anymore since the price are already fixed. I buy most of my clothes when i was still in the phils on small stores where i can actually asked for discount. Everytime i buy clothes at those stores i always get a big discount of all the item that i bought.
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@alokn99 (5717)
• India
17 Oct 08
In some places you need to ask for a discount to get one. Thanks
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@uath13 (8192)
• United States
16 Oct 08
Personally I prefer the negotiating style used in The 5th element. "We're sending in a negotiator." BLAM --- BLAM "Anyone else wanna negotiate?"
@alokn99 (5717)
• India
17 Oct 08
HaHa. It's a style you prefer, but can you use it ? Thanks
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@dpk262006 (58676)
• Delhi, India
16 Oct 08
Alok, I am very poor in bargaining tactics of say nogotiation..LOL!. I go for marketing with my better half, she is an expert in bargaining and she will apply every trick up in her sleeve to get the best price. If she feels that the shopkeeper is not agreeing to her, she will just leave all the stuff.......and will show to him........as he is not the only one........from where she can buy it...........she will say 'Let's go to other shop'. Sometimes it backfires also, when the shopkeeper does not budge from his stand and sometimes this tricks works.
@alokn99 (5717)
• India
16 Oct 08
Every attempt at negotiation need not work. And the tactic you have mentioned about bringing in another person more apt and in this case your wife, would be a good way to the best deal. Thanks dpk.
1 person likes this
@nengs10 (3180)
• Philippines
16 Oct 08
I am flattery and encouraging at times. But usually, I always go straight to the point and talk about the facts rather than talking about anything else. I am usually straightforward. I don't like wasting time since time is very precious for me after all.
@alokn99 (5717)
• India
16 Oct 08
Being direct and bringing about all the facts that you are aware off does form a sort of tactic as well while negotiating. Thanks
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@midautumn (219)
• China
16 Oct 08
i often find more three same shops and compared the prices.i will tell them your neighbor's price is just 50,if he want 70.throughtout the three vendors.so ,i get the lowest price among them.
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@alokn99 (5717)
• India
16 Oct 08
"A better offer from competition". That is a tactic most commonly used. Thanks
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@pehpot (4762)
• Philippines
16 Oct 08
Flattery that is one kind that really never fails, my hubby on the other hand uses reasoning out when he needs to negotiate, he uses logic most of the time. and he debates and he is very objective, he uses figures and facts, I on the other hand uses my emotion most of the time, and sometime it works or my hubby's style works, but we do both learn from our style of negotiation and actually it depends most of the time on the person you are negotiating with.
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@alokn99 (5717)
• India
16 Oct 08
You hubby seems to be pretty good at it. Using emotions especially when dealing with family and friends is also a way used by many to negotiate. Thanks
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• China
16 Oct 08
I don't know,I just want to study English here. It is difficult to escape the influence of tlelevision.If you fit the statictical averages, by the age of 20 you will have been exposed to at least 20,000 hours of television. YOu can add 10,000 hours for each decade you have lived after the age of 20.
@alokn99 (5717)
• India
16 Oct 08
Thanks for the response and all the best in your endeavour to learn English here at mylot. I am sure you will learn quite a bit
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@didi13 (2926)
• Romania
9 May 11
I think it depends on each character by his way of being, for some simply a pleasure to negotiate, my mother, for example, is a pleasure to go to market, and enjoyed so much when it comes home, and says the economy has done!, but I'm not like I go, I see what I need, what I like, and buy, why so much haggling, simply do not like to hire me!