child service leaves the abused and takes the ones being taken care of

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i jsut dont understand child services. i have know kids that are black and blue. have parents that are drugged out. have left a 1 year old alone for hours. child services comes out maybe and then all they do is come to the house and do check ups and tell them to clean up. then you have the parents that are doing right. house clean, knows where there kids are. dont hit them. dont drink. dont do drugs and they take those kids away. i dont understand it. i had a tenant that i called cps on cause they baby was left alone in a house that was 1 year old. was left with dog poop all over the floor. roaches falling off the ceiling from t being so nasty. and all they did was wait for them to come home and then came over 2 days later cleaned the house for them and told them they would be back to check. they checked on them still being nasty for 3 months then the people moved and cps didnt even know. now i have a tenant that is beyond clean. doesnt do drugs, doesnt do anything like that. she takes well care of her 9 year old son. she is going thorugh a divorce and had to get protective orders and they took the son away cause she let him see his grandma and the dad came by and took him. after 2 days of getting calls from him and nobody doing anything to help she took a bunch of pills and had to be hospitalized then they went and got the kid and took him away from her. i am so confused and mad.