help, my internet connections keep getting cut. anyone with same problem
By chiaeugene
@chiaeugene (2225)
China
November 2, 2008 9:33pm CST
i think my system is infected but i did scans and the scans did not revealed any virus. i tried to find online and they mentioned something like a virus which grey your screen and cost you to lose internet connection. it is happening to me but there is no solution proposed. anyone faced same problem and is able to share and help me?
4 responses
@corleone82 (415)
• Malaysia
3 Nov 08
Can try to restore back your computer to the time when the problem still not happened. Maybe it can help.
@chiaeugene (2225)
• China
3 Nov 08
i tried it just but it still happen. i used system restore function and restore it back to 2007 and the problem persists. so i guess that the virus is hiding somewhere else. i am lost as i am not good with computers and now this happened. i tried to figure out the whole night but to no avail
@corleone82 (415)
• Malaysia
3 Nov 08
I strongly think that HijackThis program will be able to solve this problem. But I don't have any idea on how to guide you using this program. Anyway, you can download it at www.merijn.org/programs.php.
This program originally developed by Merijn.org then now being bought over by Trend Micro. It will display all the process and BHO that run in your PC. So, we can choose to terminate which process being related to any infection either it's virus or spyware. It will display a log after you run a scan. Please save the log so someday or sometimes later you can show the log to those who knows more about computer, so they can help you identify which process need to be terminated.
@chiaeugene (2225)
• China
4 Nov 08
i dun think that is the problem but it is worth a try. i did a scan again and not it shows my c drive is infected with trojan too.
@spoiled311 (5500)
• Philippines
3 Nov 08
hi chia!
well, i am not really sure if it is a virus, but if it is internet connection, ask first your internet provider. they can answer you. if the problem is not with them, then maybe it is something else. but so far, no, thank God, i have not the same problem. if i have a virus, it is easily detected and my husband would quash it for me.
take care and hope your problem gets solved soon! because it is really irritating when it keeps getting cut off.
God bless you!
@chiaeugene (2225)
• China
4 Nov 08
it is a virus, i did a scan using free download from Mcafee and they detected troject MSISERVER in my D, E and F drive and not in my C drive which is why my system restore did not resolve the problem. now the problem is i know there are trojan in my system but how do i get rid of it. does anyone knows?
@chiaeugene (2225)
• China
3 Nov 08
no. i do not think so. when the connection lost, my taskbars turn grey for a while and it like something is going on in the system and not due to technical problems. i did some check on line and there are some others with same problem but they could not resolved it too. i hope someone can help me
