Rude cashiers

I accidentally forgot to tell a cashier once to scan the soda my grandson was drinking and had to get back in line to pay for it while he sat in the cart with the bagged groceries nearby. She looked at me like I was crazy but it was an opportunity to teach my grandson one of two lessons; either you're honest and pay for what you take out of a store or it's okay to get away with something. That cashier shouldn't have been irritated with you for saving the store a loss. Maybe she was having a bad day.

That cashier was definitely rude, but I wouldn't take it personally. It's a real stressful job to be a cashier, so she probably was just taking that stress out on you. Did she actually say anything rude to you or was it just her body language and tone? Because if it was just her body language I'd guess that she was just frustrated with the situation, not you. Either way, you did what was right and you should be very proud of your integrity.

You did the honest thing by pointing it out. Credit to you for your honesty. Unfortunately your kind act wasn't reciprocated the way it should. Some service people are just not customer-oriented. They don't make the customer feel good, or care if their actions cause the company to lose money. They just carry out their job actions to get paid and when customers point out situations to them which require them to do extra work, they just frown or show unhappiness in having to do more work. People in the service industry must realize that if the customers are happy being served, they will return and that translates to better business for their companies, and ultimately their pay or bonus rewards too. I've had occasions at the supermarts where things are scanned wrongly or discounts to offers were not applied, and usually the cashiers are happy to make the amendments when these are pointed out to them.

I haven't met any rude cashiers yet. In your case, it was rude of her. Whatever her feelings at that time, even if she was having a bad day, a thank you would have been the right thing to say after you told her to rescan the item. I know how tiring the job sometimes, but if you are working in grocery, you need a whole lot of patience. I owned a small store, and i do help and cashier. It is hard work. And a lot of customers are rude too. But it always impressed me when i have an honest customer to tell me i had i didnt charge 1 of her orders. Although i wouldn't mind the small loss. But i dont met someone everyday that is honest enough and its kinda refreshing. Despite the rude cashier, i'd like to commend you for being honest catdla1. Kudos to you. Hugs

I think that you did the right thing. I do not think that the cashier should have given you any trouble. I think that more and more cashiers do this. They get really stressed at their jobs and then get grumpy. It is not fair to anyone. Maybe they should look at getting a new job.

Some people don't care, they are there only for the paycheck. What you should do if it happens again is go to the store manager and show him or her the slip and show what she missed.

The cashiers in my area are almost always rude. I more often experience the items ringing up at a higher price than shown on the display. Sometimes I bring it to their attention while at other times I do not. It just depends on if I feel like dealing with their attitude or not. I have complained but it does no good. They can treat customers crappy because they are the only choice in town for shopping.

The cashiers are usually helpful at the Supermarket that we buy from. However its not the first time that you meet someone who is nervous because her break time is near and she is seeing you as a her lunch instead of being a person. It never happened to me however if it did i would react as you did. I would tell the cashier about the object that was not scanned. © ronaldinu 2008

That never happened to me but it did happen to my classmate back in high school.The cashier forgot to scan the product and when she got out of the store,the alarm buzzed.The store gave her flowers as a sign of apology to her.

This would not happen to me because I do not look at the cashier scanning. At least she did not rebut you for being honest. I empathise with the cashier. Perhaps there is a long queue and she is trying her best to move along. She did her job by scanning but I do not think it is her fault if the scanning did not get registered. All cashiers would have trusted the scanners to work! If she had checked everyone single scan, she could be perceived as being unproductive. Who knows if there is a camera above her. lol.

Well I work at a stop and shop and most of the cashiers are pretty nice there since thats a requirement that you have to be nice to the customers. Im guessing it was a teen since thats usally the ones that I hear that are mean to the customers since they dont care about there job and have just a bad attitude. But the adults are usally the good ones at least thats what ive noticed.

I find I don't watch the scanned items on the screen as much as I should. But I have to admit, if something was missed by the scanner, and I'd said something to the cashier, I can't imagine he/she being rude and disgruntled by it. Having been a cashier in the past, I would greatly appreciate the honesty of a customer stating that to me. I'd feel rather embarrassed mind you, for missing it, but overall, I'd be grateful (afterall, the shrinkage is passed on in wages too).

I know that as a cashier in the area I used to work in it was kind of stressful. It was always busy and well, that was maybe in one place. In another it wasn't quite as busy but was probably busier then the other place during Christmas... In any case, I can sympathize with the cashier in that I am sure she was just trying to get the line down as it can be tiring, but I also think that it was not right for her to be so rude. I know I have been rude before, and I know it's more out of embarrassment then anything else but I eventually felt guilty about it, even if it's up to today where I am thinking about my jobs as a cashier. I don't think she should have been so mean, but I don't know if I would do anything unless the person is continuously mean to you!

People who work with the public often have a lot of stress to put up with, when I run into one that is rude for what ever reason, I always respond by being extremely considerate, who know how this small amount of effort on my part might change their world. If i were to get upset, even if i didn't say anything, I would give off negative energy that would just contribute to their unhappiness.

I am glad that I do not live where you do . I have read two posts this evening about rude retail help. Our cashiers would be grateful. I would let them know if they missed something. I guess I can be appreciative of the friendly sales and cashier help we have here. Yes, if there was a mistake, even if it was in my favor, I would let them know about it.

Whenever i encounter rude service people, I show them how irritated i am. Outwardly i'd tell them what they should and should not do to a customer. After all, their salaries come from us customers who avail of the product they are selling.

I think that's ridiculous that she acted that way. Unfortunately we have to deal with that more and more these days. It seems like the stores are full of young employees who for the most part weren't taught the good manners that we were as kids. Often times these people are working for minimum wage and more than likely don't enjoy their job. They are there because they have to be and that doesn't put anybody in a good mood. An attitude like that totally turns me off to an establishment and often I won't go back there. It's a shame. I wish we could go back to simpler times when people were nicer to one another.

You are a honest peson. This company could employ this type of unresponsible person just cause their bad reputation. You should lodge a complaint about this lady's attitude toward you. That should not be happen in any service line and it make me wont patronage this shop again. there once i went to minimart, i brought alot of grocery and request for more plastic bag, and she reply,"waste our plastic bag for what and show her bad temper to me. I was upsad and angry, end up i made a sence and manager apologised to me and send an 50 dollar voucher. haha..

She has no right to do that to you, sometimes there are people in which we don't know how they were brought up or why their life is so complicated or why they are so moody or rude. I just pity on them. I just say it to myself "I'm so sorry for them that they are like that, I have a good,peaceful and honest way of life but you don't have that.". See it's her lost not yours. God is watching us all the time.

For me it wasn't about scanning rather about correct change. I bought a jacket and some shirts for something close to 70 dollars and some change, i handed the lady $100, she returned 50 dollars... i know i suck at math but even i knew that was wrong lol I asked her is Christmas coming early this year she looked at me confused =P i told her you gave me a 50 i gave you a 100... my total is 70... =P Her eyes widened she was polite and thanked me... lolz... a friend told me i was insane but i would have felt like i stole from her since she would have to pay for that miscalculation or lack of attention... Even though your experience was odd keep doing the right thing because as you said the losses will be distributed to the consumer in the end!