Blue Screen Question
By misspipsi
@misspipsi (237)
Bulgaria
December 29, 2008 9:31am CST
I have asked many people about this problem but no one can resolve it and I hope you can.Here is my problem:
When we bought our computer and we started it he showed us the blue screen about 45 minutes after we started it(it was a brand new computer).We thought it`s nothing special and we gave to the people who sold it to us to fix it.They said that`s the best they can do but it wasn`t enought.The blue screen is still there and when we start the computer it always shows about half an hour after we start it.And when the computer have to do something hard for it he just shows the blue screen and then after we start it again the error.So what do you think the reason is?Oh,and here is some info about my system:Processor:Intel(R) Celeron(R) CPU 2.13GHz Speed:2128 MHz Operating system:Windows XP professional Version:5.1.2600 Service Pack:2 RAM:512 MB.
Please help me save my old computer!Thank you in advance!
*^^Sorry for my English!^^*
7 responses
@rosdimy (3926)
• Malaysia
29 Dec 08
Is the motherboard integrated? Most probably it is.
Reading your stoty and computer specification my main suspect is the RAM.
1) The RAM may be slightly incompatible with the motherboard. I am not making a wild duess here because I have met cases like this in cheap systems.
2) Insufficient RAM. Windows XP requires a minimum of 512Mb to run. With a relatively slow CPU it can cause a strain on the RAM. The situation is even worse if the motherboard is integrated because some of the RAM is used for the graphics chip.
If it has not been done yet do look at this angle.
all the best,
rosdimy
rosdimy@misspipsi (237)
• Bulgaria
29 Dec 08
Thanks for responding my discussion!I needed some help to read your response because I`m not from English-speaking country and I asked my father to read it for me.We will think about it.
@marty3888 (2355)
• Acme, Michigan
29 Dec 08
It almost sounds like you either don't have an operating system installed, like windows 2000 or XP, or it needs to be reinstalled. Except it should show the blue screen all the time, not just for a half hour. Also, it's hard to beliueve that the people you bought it from didn't know that. Anyway, if you have the windows disk, try putting it in and follow the instructions. Here's one tip. When it gives you the choice of upgrading or install fresh copy, choose fresh copy. This will take about 15 - 20 minutes to do. also, except when it prompts you to pick something, when it is installing don't touch any keys. Remember, when it's done there will be no antivirus or internet, so you're going to have to install those too.
@misspipsi (237)
• Bulgaria
29 Dec 08
First of all...thank for the time!It showed me blue screen 5 times in the last 30 minutes so it seem like it shows it whenever it wants to(LOL!).It`s reinstalled and upgraded many times but there is no change.Anyway-Thank you for your response!
@spike12_ph (254)
• Philippines
4 Jan 09
Probably, it's a hardware problem. most likely, it's the RAM. As what rosdimy said, it might be incompatible with your motherboard.
@henryfekok (80)
• Indonesia
30 Dec 08
I think your problem in your operating system. I was found this problem many times. When I reinstall my operating system, the problem fixed. My friends told this to me. If there is no solution after you doing this (like what you say), you need check the compatibility your hardware (motherboard with ather component). If your computer a new brand, why you not contact your vendor. I believe your problem will be fixed at the shop where you bought your computer.
My English ia bad too :)
@Tweenis (30)
• United States
30 Dec 08
Hi misspipsi
Were there programs downloaded on the computer from the previous owner? Because it does sound like an operating systems error. I had to reset my computer to the original Bios to get rid of programs that had viruses and worms. And did you check to see if the programs downloaded were compatible to the system? Sometimes it's as simple as the software being used on the system for Word, Works, Virus Control, etc. I hope you can save your system.
Tweenis
@fatpiggyboy (15)
• United States
30 Dec 08
u need nortan internet security pakage trust me it saves so much money i had eight trojans running at one time and it really f**ked my computer up but norton does a full body scan and it takes like half an hour and then boom it destroys all virus's which is what u have and if it doesnt say do a free full system scan and then it will tell you whats wrong you can get the scan at staples they help you out good luck
