Do you think that yelling and causing a scene will solve the problem?
By reinydawn
@reinydawn (11643)
United States
December 30, 2008 11:28am CST
I started a discussion a bit ago about our appointment not being in the computer. One of the responses got me to thinking of a few things my husband said.
My husband thought that if he could remember the name of the Vet we were supposed to see that it would help any. That wouldn't make them NOT have any other appointments. Some people think if they yell at the person then they will magically find the appointment and see them.
This wasn't crucial, although it was annoying. I just made another appointment for tonight. Hey, we all make mistakes!
Would you have insisted that they see your dog or would you just come back another time?
3 people like this
17 responses
@superblue (2)
• Philippines
31 Dec 08
i dont think it would solve the problem.. it will only heat up the discussion and maybe end up fighting, but sometimes it work specially in emergency situations., but i think its not.
@reinydawn (11643)
• United States
1 Jan 09
I was kinda worried that if I caused a scene they would not have any appointments until next week. You know how that can happen...
@savypat (20216)
• United States
30 Dec 08
I guess it would matter how important it was that the dog see the Vet. Yelling and causing a scene will work sometimes, but the next time you need something special from them it just won't happen. I would rather kill with kindness, that works so much better for me. And it causes guilt on the part of whom ever screwed up so they feel they owe me. Paybacks are fun.
3 people like this
@reinydawn (11643)
• United States
30 Dec 08
It wasn't terribly important. I mean, this has been going on for a week or so, so one more day isn't going to kill the dog. Placing blame and trying to figure out why it happened just takes too long to make a new appointment.
2 people like this
@mgmagana (3618)
• United States
31 Dec 08
i think yelling and causing a scene will not "solve the problem" but it may help a bit if they let you in regardless of no appointment. But i usually resort to yelling if i get frustrated too. i can't help it i just have a strong, stubborn personality, my siblings hate going anywhere with me! once i was at my sons school in the parking lot waiting for him, and this dumb lady said i was blocking her and she just started honking her horn like crazy, but she could've easily backed up and went around me, in no way was i doing anything illegal, so i roll down my window and strt flipping her off, yelling at her and calling her names, i almost got out of my car except i was still in my pjs, (as if that was the embarrassing thing)any way, so my son gets in the car and immediately ducks down, when i ask whats wrong, he says that's his classmate and friends mom! lol wow i felt bad for my son, but i was still mad she started it with her stupidity!
2 people like this
@reinydawn (11643)
• United States
1 Jan 09
There have been PLENTY of times where I resorted to yelling and screaming to resolve something and sometimes it works. I remember once my son (teenager) had a stereo system put in his car and when we picked it up the car wouldn't start. I knew from looking at it that they hooked it up wrong. I told my son he had 2 choices, he either got the tape deck free (which he wanted and couldn't afford) or they were ripping it all out and giving him his money back. He knew I was mad and even madder after I talked to the people. Both my sons stayed in different parts of the store while I "talked" to the manager of the department. It was NOT a pretty sight!
@jesbellaine (4139)
• Philippines
31 Dec 08
Hi There! I guess it depends on the situation. If it is really crucial for me to have my dog check up then I will really insist for an appointment but I will not yell or cause a scene that will put the doctor or attendant and me in such position we will be both ashamed of… but if I am not that busy and my dog can wait then I can come back some other time… or better yet find another doctor nearby if it is just for a check up.
Goodluck! Thanks for the discussion! Happy New Year and Happy HOlidays! Cheers!
2 people like this
@reinydawn (11643)
• United States
1 Jan 09
It wasn't anything urgent and ended up we really didn't need to go in at all... She's fine and what we're doing is what she needs. If it had been urgent I think I would have insisted.
@LP_YoYo (17)
• Bulgaria
31 Dec 08
I dont think so.. people shoud talk normal when they have a problem! Look nobody has to yells ! If someone thinks his perfect,his wrong! Like Jesus once said "let the firs faultiessness person trows the first stone"!Nobody`s perfect you know.. so my response is: This is not the freaking answer!
*Dont smoke it`s bad!*
2 people like this
@reinydawn (11643)
• United States
1 Jan 09
But sometimes by yelling you can intimidate the person into doing what you want. I just don't think my situation warrented that....
@kanishfathima (62)
• India
31 Dec 08
No. i think that yelling and causing a scene will not solve my problem.
3 people like this
@reinydawn (11643)
• United States
1 Jan 09
I think in this case it was the best choice. I mean if we had caused a scene they would have remembered us as "the troublemakers" and that would cause more problems down the road.
@annjilena (5618)
• United States
31 Dec 08
yelling never solve anything it only going to make the other person anger and what have you solved nothing at all.i would have left and come back another time if it wasn,t a emergency.
1 person likes this
@gatorheidi (3)
• United States
2 Jan 09
Yelling and causing a scene is almost never a good idea. Instead, it is wise to calmly address the situation if possible. There are those stubborn types who will only respond to someone yelling but it is important to use judgement here. In your particular situation, I think they should have considered your needs as a customer and accommodated you being that it was their mistake or at least offered some kind of discount for this error.
1 person likes this
@reinydawn (11643)
• United States
3 Jan 09
Fortunately it all worked out this time. I have had some instances where I wasn't very nice because I felt I was unjustly wronged. There are times when you need to be a bit forceful, and times when you should be complacent.
@journey314207 (171)
• United States
30 Dec 08
No, yelling cant solve the problem. If you have a problem then talk with your husband or wife nicely in the right time. They said don't put a more fire if someone is on the fire. Stop yelling so you both understand each other what is the right things to do and makes solve you both problems. Thanks and Good Luck!
2 people like this
@reinydawn (11643)
• United States
30 Dec 08
I like that, it sounds so reasonable :)
1 person likes this
@Opal26 (17679)
• United States
31 Dec 08
Hi reiny! Honestly, If I had gone all the way there and my
dog wasn't feeling well yes I would have yelled a bit and
probably insisted that they see him! Especially if I knew
that I did have an appointment made for tonight! I know that
I would have yelled, who am I kidding! The fact that the dog
wasn't feeling well would have pushed me to push them to
let me see a vet tonight! Sometimes you just have to be
assertive even if you don't want to be!
2 people like this
@reinydawn (11643)
• United States
31 Dec 08
Nah, we've gone through this with her before - she gets yeast infections on her feet and in her ears a lot. We were mostly tryng to make sure we were doing the right thing and she didn't need any additional medicines. She was also a bit behind on her shots and we know she wasn't looking forward to that!
It all worked out though. We went back tonight and hopefully she'll be better in no time!
1 person likes this
@vanonas (949)
• United States
31 Dec 08
I wouldn't yell and cause a scene. I would get upset though and let them know that they told me they were going to fit me in that day because that's what they had told me before. If it were their mistake then they should take responsibility for it and fit you in the schedule regardless of if they're busy, if it's your mistake just go back home and reschedule and make sure you remember the right date.
1 person likes this
@reinydawn (11643)
• United States
31 Dec 08
They were pretty upset about the mistake, but it was easier to reschedule than wait around last night.
@morningstar369 (495)
• United States
31 Dec 08
I have to travel a long way to get to my vet. I would not yell at them because everyone makes mistakes. I would insist that they squease me in somehow. I actually had this happen some time ago and they apologized and I had to waite a little longer but they squeased my in. It all worked out just find and eithout a sceen. My Grandma used to say, "You get more flies with honey than veniger". So just to be a little silly.....who wants flies????? You get the just.
1 person likes this
@reinydawn (11643)
• United States
31 Dec 08
Our vet is pretty close so it really wasn't a problem going back today.
@rashmi1979 (112)
• United States
30 Dec 08
Hi Rein! I am really happy to see that most people believe yelling and making a scene will not solve the problem and even if it does, it will spoil the relationship forever! I believe in the latter part very strongly, i.e., even if we are able to bail ourselves out of the present situation by creating a scene, it will spoil our relationship with that person/provider. Also, actions have a way of becoming habits, beliefs and attitudes. Hence, if not for any other reason , we should avoid unhealthy actions for our own sake. Once a yeller, always a yeller.
Yet, this does not mean that you do not react to the mistake/ mixup and bear it coolly all the time. In most circumstances, the person is expected to acknowledge his/her mistake, seek apology and make an effort to correct it by offering an alternative. However, if the person is a stuck up and rude on top of being careless, he definitely deserves a piece! And we can give it in many other ways which are far more insulting than yelling! Try using those ways when it is really needed. I recommend this because it is totally possible that the other person is a real jerk and needs to be corrected so that others may not suffer in future.
I am very kind, considerate and accomodating 98% of the times but when needed I can get real nasty, rude, sarcastic and hard hitting! And I think we should be...to protect our own selves, our family, friends and other good people too...
@reinydawn (11643)
• United States
31 Dec 08
That is very true. It's great to be mild-mannered, but we have to remember that we need to stick up for ourselves also. It wasn't a big deal for us to reschedule to today, we were very fortunate.
@Sillychick (3275)
• United States
30 Dec 08
I didn't see the original post to which you refer, but from what I gather you went to the vet and they couldn't see you because they couldn't find your appointment. I can understand that can be upsetting. Not upsetting enough to yell or cause a scene unless it was for something serious and the dog could not wait- was injured or in pain or something. It would also depend on how the receptionist responded. If she or he was polite and apologetic, and tried to help fix the problem, I would be more understanding than if she or he was rude or acted like it was my fault or something.
However, the saying 'the squeaky wheel gets the grease' has a lot of truth in it. People are usually not going to go out of their way to try to help you or accommodate you if you do not demand it from them. They may not have had any available appointments, but may have been willing to squeeze you in if you insisted. I'm not saying that's the best reaction, but it's how some people operate. It's very childish, much like having a face-down-pounding-your-fists-on-the-floor temper tantrum that toddlers are so famous for. Childish- but often effective.
1 person likes this
@reinydawn (11643)
• United States
31 Dec 08
I'm sure if I was persistent and said they had to see me they would have squeezed me in. But, I didn't want to wait around too long, we were going to my mother's from there so it was just as easy to reschedule. We went back today and everything is fine. We've got the medicine for her and she'll be alright :)
@Barb42 (4214)
• United States
30 Dec 08
No, it doesn't help one bit. I took my Mother to see her Doctor on her appointed time. We had the card that showed the date. However, her name wasn't in the computer. But she is elderly, and the doctor made a decision to see her anyway. Later, we found that they had scheduled her for two days,and the first time was at a later date, but that's not what they had put on her card. Even offices make mistakes. We are all human.
@reinydawn (11643)
• United States
31 Dec 08
I think it being the holidays it was more hectic that usually, so I really do see how mistakes can happen. It wasn't that much of an inconvenience, just a bit irritating.
@suzzy3 (8341)
•
30 Dec 08
I know it is not the same but the other week I travelled six miles by bus to the nearest town to meet son who had an opticians appointment when i got there to cut a long story short the same thing happened to my son .So I raised my voice said I have travelled miles ,I did not feel well ,this was the only time my son would take of school as he has exams and his eyes are bad and know you are telling me you have made a mistake with his appointment,they saw me straight away and treated my son.good job I did insist as his eyes needed contact lenses for short sighted ness and the optician could not beleave he could walk about like it, so it can work.I was not rude and I did not swear just made my point to which everyone going by could hear and everybody in the optician as well.Have a go next time.
1 person likes this
@reinydawn (11643)
• United States
31 Dec 08
I didn't travel too far out of my way, so it wasn't that big of a deal. Had we been put out too badly I would have insisted.