what should be the best relationship between company and employees?

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My boyfriend works in the trade department of a medical instrument company making conception control rings.His department has only two people,he and his manager.Several weeks ago,they deliever a parcel of these rings to the buyer through the post office services and gave it to the deliver boy who was the guy always collect cargos from their company.well,no courier receipt shows evidence they had give the parcel to the deliver boy and this boy refuse to admit he had ever collect it later then.I have to say it clearly that because they sent it through the post office and pay the debt monthly,so there was not any receipt or tracking number for they to verify. The result was the package was lost and nobody know how to find it.Yesterday the wife of his boss of the company,also control the money of the company,require them two to responsible for all the money and would deduct the money from their wages.The deduction accounts for 3/4 of his salary and was prepared to pay the next several months house rent.We both just graduate this year from university.This was his first oversight in his work and I wonder whether it is going too far of his company.You should know that the cost of these rings are just few cents.It is true that his manager and he should take the responsiblity for their oversight.However,i don't think the company can let itself out.It is a little hard for us to go on and we have to save during this month.