Let's play have you ever....

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you remember this game? Well I thought of it while I was completing my efile oh say about two hours ago. Yeah the site I chose thinking it would be as fast, easy and convinient as the one I did last year (note to self I should have dug out last years online return to find the site name).....ohhh no. I do have to say even though they had crappy instrustions and you had to completely go through each individual page after you asked them a question....they answered the question promptly by the time I reached the page with all my info I originally submitted 2 hours ago. It was all over a printing issue....how was I supposed to know the printer had to be set for landscape????They certainly don't warn you before hand. Okay so I vented....so here's my "Have you ever" question.....been using a site for whatever reason and you wanted to reach through the screen and slap the person in charge?