I finally got pissed

Hi savypat. I think its just normal that we sometimes cant control of our temper how mild and nice we are. On the other hand, that sales person felt bad afterwards because I once was a call center agent, though I did not do some sales call instead it was a survey for topics that could be of interest in the society. But she should not argue on you persisting of the company's product when in fact you was a dissatisfied customer. She must have said some nice words to make you feel better about their offerrings. Well, I do hope she can get sales with her attitude. Its kinnda rude to argue with customers.

How good it is to read that I'm not the only one. I've been teased so many times about being too soft, but I sort of like it. I wqnt to be treated that way so, of course, I give that respect to everyone else. Ilike your style, Pat!

It happens to all of us. In my kind of job, I encounter a lot of frustrated people which makes our job stressful. It's really up to the person how he/she handled it. The person should never take it personally. Although it cannot be avoided that it might have made that person's day bad coz it happens to me too. I also had an experience wherein I got pissed with a person from my credit card company who kept on offering me things I don't want. They would call even if I have already told them I'm at work. Which is way off the line. I mean that person called like five times and I was at work in the middle of talking to somebody and my cellphone kept on ringing and I kept on rejecting the call. I finally answered, put the person I'm talking to on hold just to find out that somebody is just trying to offer me something. That really pissed me off. I just told the person not to call because I'm at work and just hung up.

I can see your frustration here. You know, sometimes there are those that just can't quit. They don't understand when it is time to stop the hounding of people. I can't blame you for getting mad! I don't see why that sales person was getting mad at you. That is not professional at all. I think there have been times when I might have been short with some people especially the collectors calling. I try to tell them that I will at some point work something out but they keep calling. Well, I guess it is their job but sometimes enough is enough! Take care buddy.

I don't get many of these calls because I registered with the Telephone Preference Service in the UK. Of course it doesn't stop calls from overseas. I usually interrupt with a cold, "Thank you, I'm not interested," then hang up quickly before they can respond. It is sad that people have to earn their living doing this, but I'm never going to buy in response to a phone call so they'd be just wasting their time talking to me. And that way I don't get more than mildly irritated.

I usually do feel guilty or I usually did. I think I always feared confrontations and how much the blood pressure rises when it occurs. But things need to be told if it's to make it right. I am trying to learn not to feel so guilty for saying things, and I think you did the right thing to tell anyone in that company they disappointed you... well, she even argued at you first, that is not right, especially if she wants money from you.

yup,i do lose my temper and say a lot of things(which may be true) but i regret later.nowadays ,i am trying to control my anger by doing meditaation and i try not to speak immediately(i try to count nos from 1-10).

Hi pat~I don't think that you should feel bad at all! First of all you were upset with a product that her company was responsible for so you had the right to complain. And if you say that you are not interested salespeople don't seem to care. They just keep on talking as if you don't matter and you don't have a say until they are finished! I cut people like that off and hang up on them all the time because I think they are rude!

I do feel bad sometimes but some of those telemarketers can be relentless. They have a job and I do understand they are trying to make a living but if she was arguing with you after you politely said you weren't interested then it was really her own fault you lost your temper. Maybe she will be more polite with the next person she calls. Don't worry yourself savypat..we all lose our temper sometimes and you have the right to that on occasion.

I do not think that you were wrong on your part.You were having trouble using the first product and you have the very right to make a complain but the telecaller was adamant and started arguing with you and provoked you and you lost your temper. But if you are relenting it is o.k. because you are stepping into the shoes of the caller and feeling bad about her.

I have felt bad about that kind of stuff but in the end, I just care about myself. I would have just hung up the first time they called trying to sell me the thing if I didn't like the first product. I shouldn't have to get frustrated and angry when I don't have to so next time you get a product like that just refuse to hear them about any other products straight away and they will most likely not call back. Because its very likely that they aren't going to call back now.